Spotlight On: Ben Frank, Executive Director, Center City Business Association

December 2025 — In an interview with Invest:, Ben Frank, executive director of Center City Business Association, discussed the organization’s evolution and broader business trends in Philadelphia, as he shared insights on member concerns, sector growth, and collaboration among city organizations for FIFA World Cup 2026 and beyond.

Join us at the Invest: Philadelphia 6th Edition Leadership Summit! This premier event brings together hundreds of Philadelphia’s business and regional leaders to discuss the challenges and opportunities for businesses and investors. Buy your ticket now!

What changes have most impacted the organization, and in what ways?

We are a small chamber of commerce that has been around for 47 years. Our focus is on Center City Philadelphia, and while most of our events are held there, we attract attendees from across the region. 

The most significant changes have taken place over the last two years, with the rebranding and renaming of the organization. We are still building momentum from that shift. 

Many people had not heard of the organization before, despite our 47-year history, and new companies are now learning about us as they, and we, grow. We have been expanding our membership and events, with attendance on the rise and the topics we cover evolving. While we have always emphasized development and networking, there is so much happening in technology, life sciences, the arts and culture industries that we are broadening the types of events we plan and host.

What are the most common concerns you are hearing from member businesses in this current economic climate?

As a small association, we are more affected by trickle-down issues. For example, when the pandemic hit, it was sudden, and many in the tourism and hospitality industry lost jobs immediately. However, our membership renewals took months to decline, so the impact was delayed. Currently, everything is going very well for us. Event attendance has been greater than usual, and enthusiasm remains high.

The primary concerns or fears we observe are gradual. For instance, life sciences have faced challenges, not just pharmaceutical companies but also development firms. Over the last year or so, there has been significant building and growth in this sector, so the question is whether that can continue and how it will affect our members. At the moment, we do not have many members or events tied to life sciences, though we are actively trying to grow in that industry, as well as in technology

 and startups. If these sectors struggle or if funding is pulled from research, life sciences could slow down, impacting construction and related companies. On the other hand, when companies face challenges, they may lay off employees, leading to fewer people attending events. However, there is also a greater need for community support, networking, and opportunities during such times. This could affect us if members choose not to renew or if event attendance declines.

What has been the impact of federal and state-level policy changes, such as new tax legislation, infrastructure investments, or business incentives?

We are not a large organization that collects data or conducts research. We do not even receive much direct feedback from members, as they primarily engage with us to network rather than submit reports or insights.

We can only speculate that if the broader economy worsens or if nonprofits, arts, and culture organizations lose funding, they may be less able to participate in our events. That might also affect sponsorship support from certain industries. Conversely, sectors like banking and finance, which are actively seeking new customers, may increase their support for us.

Which sectors or industries are showing the strongest momentum in Center City right now, and what is driving that growth?

Philadelphia has done well in maintaining a strong residential presence downtown, which drives street traffic. Many of our event attendees work in real estate, both commercial and residential. Our “Meet the Developers” events have grown significantly, indicating strong interest in these industries. We also have many small businesses, such as marketing firms and public relations agencies, that are actively seeking clients. These companies often reach out to us to secure speaking opportunities or showcase event venues, museums, and other attractions. Their growth likely contributes to the increased activity we are seeing.

What would you say is the current state of collaboration between various organizations within the city, and where do you see room for improvement?

When I think of collaboration, I consider how we work with other organizations, and not necessarily city or government entities, but other chambers and trade associations. For example, we support and partner with the Philadelphia Advertising Club, Asian American Chamber, The Independence Business Alliance, and other chambers. When we host events, we invite members from these groups to participate.

You can also see broader collaboration among organizations like Visit Philadelphia, the Convention and Visitors Bureau, Comcast, and the sports teams — all working together to promote the city to tourists, business conventions, and even local residents. Philadelphia has a history of undervaluing itself compared to cities like New York or Washington D.C., so there is a strong emphasis on civic pride, livability, and walkability.

This year and into 2026, much of the collaboration revolves around major events like FIFA World Cup and America 250. The planning for these events has brought organizations together in a way that highlights how well Philadelphia’s business and civic communities work as a unit. The focus is not just on 2026 but on sustaining momentum into 2027, 2028, and beyond, particularly in attracting conventions and other high-profile opportunities.

What is the unique value that your events bring to the table, such as “Lunch with the City’s Leaders,” and what lessons can other chambers and associations take away from them?

Our events stand out because they foster direct engagement with key decision-makers and thought leaders. For example, “Lunch with the City’s Leaders” provides an intimate setting where members can interact with influential figures in politics, business, and community development. “Women Changing the City” highlights the contributions of women in leadership roles, offering inspiration and networking opportunities for professionals at all levels.

Through our approach, chambers and associations can learn the importance of creating targeted, meaningful experiences that go beyond generic networking. By focusing on specific themes or industries, we attract engaged audiences who leave with actionable insights and connections. Additionally, our emphasis on inclusivity by ensuring diverse voices are represented has helped us build a strong, supportive community. Other organizations can replicate this by identifying their members’ unique needs and designing events that address them directly.

Where do you see the greatest opportunity for Philadelphia and its businesses over the next few years?

The upcoming Semiquincentennial celebrations, FIFA World Cup, and other significant events happening in Philadelphia in 2026 are major opportunities, but the focus extends beyond that. When global organizations see how Philadelphia hosts major events, it could attract new businesses and visitors. Infrastructure improvements, particularly public transportation like SEPTA, are critical. Ensuring SEPTA’s reliability will benefit hundreds of thousands of commuters.

Philadelphia’s more than 80 colleges and universities are another asset. Retaining graduates by providing job opportunities is essential for long-term growth – and of course growing the workforce from within the city is crucial. The city’s walkability, downtown residential population, and historic charm also set it apart. Mayor Cherelle Parker’s vision of a cleaner, safer, and economically inclusive city has generated positivity and momentum.

Philadelphia’s density and cultural richness make it a more dynamic place to live and work, and the rich history makes it truly unique.

What is your outlook for the association, and what are your top priorities for the next few years?

We are currently in a strong position. Our rebranding efforts and event strategies have reinvigorated engagement. While global economic concerns and rising event costs remain challenges, Philadelphia’s upcoming opportunities such as the 250th anniversary and major sporting events present exciting prospects.

Our priorities include increasing membership, growing event attendance, and securing sponsorships from larger companies. We want residents to actively participate in upcoming celebrations rather than leaving the city during peak events. Collaborations with tourism and convention organizations, such as the new Rocky Fest, are also key. Aligning with Mayor Cherelle Parker’s goals of a greener, safer, and more economically inclusive city, we aim to support initiatives that foster growth and community engagement.

Looking beyond 2026, we are focused on sustaining momentum and exploring new opportunities to keep Philadelphia vibrant.

Want more? Read the Invest: Philadelphia report.