John Wright, CEO & Managing Partner, Northwestern Mutual Goodwin, Wright

John Wright, CEO & Managing Partner, Northwestern Mutual Goodwin, WrightIn an interview with Focus:, John Wright, CEO & managing partner at Northwestern Mutual Goodwin, Wright, discussed market growth, team expansion, and the firm’s integrated approach to financial planning. “Each year, our focus increases not just on risk-based planning, such as life insurance, disability, and long-term care, but also on wealth strategy. This protect-and-prosper model has grown significantly, creating greater opportunity and more complexity,” Wright said.

What changes in the financial services and wealth management space have most influenced your approach to client planning?

The biggest shift over the past few years has been the size and complexity of advisory teams and the way they go to market. When I took the helm 20 years ago, my team consisted of nine people. Today, it has grown to 40 professionals supporting dozens of advisory planning firms, all operating under the umbrella of my company Northwestern Mutual Goodwin, Wright. The level of integrated, holistic planning we provide — particularly in wealth management — is far beyond what we were delivering a decade ago.

Each year, our focus increases not just on risk-based planning, such as life insurance, disability, and long-term care, but also on wealth strategy. This protect-and-prosper model has grown significantly, creating greater opportunity and more complexity.

We benefit from Northwestern Mutual’s Fortune 500 brand and from the unique opportunity it provides for professionals to build their own business within that framework. It’s a career platform unlike anything else in the industry.

What has positioned Northwestern Mutual Goodwin, Wright to grow into one of Atlanta’s largest financial planning firms?
First, we have an extraordinary partner in Northwestern Mutual, a company founded in 1857 that has paid policyholder dividends consistently since the late 1800s. It has weathered everything from the Civil War to the Great Depression and the COVID-19 pandemic. Its financial strength, proprietary products, and investment excellence give us a world-class foundation.

Locally, Goodwin, Wright has served Greater Atlanta since 1885. I’m the sixth managing partner in that history. When I started, we had 57 career financial and wealth management advisers. By year-end, we’ll have more than 100, nearly double in 20 years.

The industry needs more professionals, yet it’s shrinking. Northwestern Mutual is committed to organic growth. We have a strong college internship program and focus on recruiting juniors and seniors, as well as postgraduate students. But we primarily target career changers, typically between 28 and 35, with no prior financial services experience. We help them build from scratch, which keeps our adviser age lower than the industry average.

How does your culture contribute to the organization’s success?
Culture is central to everything we do. For nearly a decade — year over year, we are recognized as one of Atlanta’s Healthiest Employers and have even earned the top spot multiple times in our category.

Our vision is to be a world-class financial security organization, measured by culture, productivity, and morale. We’re not trying to be the biggest. We aim to be the most effective, with the strongest culture and results.

This year, I’m publishing my first book, which focuses on recruiting and retaining talent. I’ve hired seven executive leaders over 20 years who are all still with me. These are not advisers, who are independent contractors, but leaders, members of my executive team. Our adviser retention and productivity are also among the best in the profession. The book explores how to recruit the right way, without pressure or poor timing, which still happens too often in this industry. That is not how we operate at Goodwin, Wright.

Forbes Books is publishing the book. While it was written with Northwestern Mutual in mind, I believe the lessons apply broadly. Culture requires ongoing effort. It is never static. We work each year to make it even stronger.

What’s driving your district office expansion across metro Atlanta?
When I arrived, we had two primary goals: grow our college internship program and launch our metro district network offices. At that time, we had just three offices: Buckhead, Macon, and Norcross. Since then, we’ve expanded significantly. We now have a thriving office in Midtown, with nearly 12,000 square feet. We also launched a new office in Alpharetta at Preston Ridge. Next, we’re opening offices in Gwinnett County and Peachtree City. Adding these firms, each focused on recruitment and development in different areas, was always part of our long-term strategy. It’s exciting to see it come together, and there may be more to come before I retire.

How is the economic environment influencing how individuals and families think about wealth protection and long-term planning?
Money will always be a challenge, not because people don’t know what to do but because doing it is hard. Most understand the basics: spend less than you earn, budget wisely, and plan for the unexpected. The challenge is follow-through. That’s especially true with uncomfortable conversations about dying too soon, becoming disabled, or living longer than expected. These are hard conversations to have alone. We believe that if someone is serious about any area of life, they need a coach. And if they’re serious about their money and protecting it, they need expert guidance.

That’s why we’re investing in the next generation of professionals. We need more people who can help families, individuals, and businesses take control of their financial futures with clarity and confidence.

How does your team’s emphasis on both investment strategies and insurance-based planning resonate in today’s environment?
This is one of the most distinctive aspects of Northwestern Mutual’s approach. The company has served clients since 1857 with a strong foundation in risk-based planning through insurance. When the Glass-Steagall Act was repealed in 1999 and the Financial Modernization Act followed, companies had to choose a direction.

Northwestern Mutual chose to become a holistic financial planning firm, combining high-quality risk solutions with robust wealth-building strategies. Few firms approach clients this way. We help families plan for living too long, dying too soon, or facing disability, while also preparing for education, retirement, and financial independence. What differentiates us is our focus on the hard questions first.

What role do technology and digital tools play in your work, and how do you maintain the human connection?
I recently presented at the TED Conference, Vancouver, which focused entirely on technology. The message was clear: it is an accelerator. While it can be disruptive, we prefer to view it as a tool that helps us move forward. I’ve even named my ChatGPT assistant. I use it daily to explore questions, gather insights, and stay sharp. Growing up, I relied on libraries, encyclopedias, and microfiche. It is remarkable that the same information now fits in a pocket, and we are still only scratching the surface.

Still, human connection remains essential. Financial planning requires wisdom, empathy, and real conversation. I do not believe any form of AI can replace the trusted role of an adviser. When the market drops, clients do not just need data, they need reassurance and steady guidance.

Technology, however, will continue to reshape the adviser’s role. For example, AI can now join virtual meetings, with full disclosure, and automatically generate notes and financial plans. This saves time and increases accuracy. The adviser’s focus will shift more toward counsel and less toward mechanics. The real value remains in human connection and trust.

What opportunities exist in Atlanta and the Southeast for financial services firms willing to innovate?
I’m biased, but I believe the opportunity here is exceptional. My wife and I, along with our four children, have lived in Atlanta for 20 years, and we love it. Northwestern Mutual sees the same potential. One of its primary real estate hubs is in Atlanta, and a large share of its general account investments now target the Southeast.

The region’s infrastructure and cost structure make it ideal for business expansion. For financial services firms ready to innovate, the Southeast holds tremendous opportunity.

What is your vision for the next five to 10 years for your firm and its role in helping clients build generational wealth?
Northwestern Mutual is in growth mode nationwide. We’re experiencing enough demand in Greater Georgia and metro Atlanta to eventually support four network offices. That’s not a promise, but it reflects the scale of opportunity in this region.

For our firm, Goodwin, Wright, that vision could mean growing from one network office to two or three, in addition to our district locations. It’s a direction we’re excited about.

There is still a significant need for financial guidance across Georgia. We want to be in a position to meet that demand and help more families build and protect generational wealth.

Adam Marshall, Managing Member, Lorium Law

Adam Marshall, Managing Member, Lorium LawIn an interview with Focus:, Adam Marshall, managing partner at Lorium Law, discussed the firm’s balanced growth strategy, cautious approach to AI, and people-first philosophy. “Our model translates well across markets and offers sophisticated, human-centered legal advice,” Marshall said.

What changes in the business or legal landscape over the past year have had the greatest impact on the firm’s strategy?
What’s interesting about our firm is that we have built a recession-proof model. We are strong in areas that perform well in a healthy economy, like M&A and litigation. But we also have deep experience in restructuring, which allows us to help clients when the economy is under pressure. 

For several years, our work was dominated by those healthier segments. Recently, though, we’ve seen an uptick in restructuring inquiries. That does not mean we are facing a 2008-level event, but it does reflect broader economic pressures, such as higher interest rates, supply chain challenges, tariffs, and other external factors.

Our strategy remains steady. We continue serving clients whether their businesses are thriving or navigating difficult terrain.

How has the firm adapted its approach to client service and market expansion in recent years?
At our core, like any service-oriented business, we are built around client service, providing what clients need, when and where they need it. Many of our clients, when looking to grow northward, look to Atlanta, the Southeast’s largest economy. Being based in Florida, we found that existing clients and referral sources started viewing Atlanta as a strategic growth market. The Florida-Georgia business line is becoming increasingly fluid. Many of our clients, including C-suite executives and founders, maintain homes in both regions. It became a natural extension to establish a presence in Atlanta to better serve those clients. Our model translates well across markets and offers sophisticated, human-centered legal advice. 

One factor that actually aided in the transition to multiple markets was the COVID crisis. Nothing good comes from a global pandemic. It brings pain, suffering, and loss. But if there is a silver lining, it is that we adopted technology far faster than we ever would have otherwise.

Before, tools like Zoom or Microsoft Teams existed, but most people still preferred in-person meetings. That flexibility has created comfort and accessibility for our clients while also allowing us to live fuller personal lives without sacrificing service.

Moving into new markets today is fundamentally different from what it was pre-pandemic. A meeting can feel organic and productive whether people are in the same room or different time zones. And when it ends, there is no hour-long commute. It is a seamless transition to the next task. That is incredibly reassuring.

What are the key trends driving M&A and restructuring across the industries you serve?
In both South Florida and Atlanta, there is still a healthy appetite for investment and growth. We’re seeing strong M&A activity, particularly from strategic and private equity buyers focused on roll-up models. They are acquiring platform companies, especially in service-based sectors.

Businesses like electricians, plumbers, and other hands-on trades are trading at strong multiples and fit well into this strategy. These companies are busy. Construction activity remains high across our markets.

On the restructuring side, we are seeing more activity in service industries like hospitality, especially restaurants. Many are not standalone. They are part of franchise systems or are franchisors themselves. There is significant pressure there. Consumer behavior has shifted, and economic uncertainty affects spending habits.

Even if bank account balances remain the same, if consumers do not feel secure, they scale back. Fewer restaurant visits, less discretionary spending, and delays in home renovations or moves are common. Real estate markets are still active, but not as hot as they were a year or two ago, largely due to this sentiment.

That said, service businesses tied to the home, such as electricians, contractors, and plumbers, are thriving. Whether homeowners are staying put and investing in upgrades or preparing to sell, those services remain in demand.

How is the firm helping clients navigate evolving data privacy regulations?
We have a data privacy group, largely based in our Chicago office, that advises clients across the country. Many privacy laws, whether federal or modeled after federal frameworks, have a broad reach.

We are focused on educating clients that even if their business is based in Florida or Georgia, having a website accessible in California or the European Union (EU) could trigger compliance requirements. 

We take a proactive approach. That includes ensuring websites have the right disclosures, terms and conditions, and internal practices for handling data securely. We also connect clients with insurance professionals to help mitigate risk in the event of a breach.

It is a multipronged strategy. Legal, operational, and insurance elements work together to protect clients from regulatory exposure and business loss.

How is the firm approaching AI and other emerging technologies internally?
We talk about technology constantly, especially AI, and right now we’re taking a cautious approach. We do not allow attorneys to input any client-identifiable information into AI tools. We cannot be sure that the attorney-client privilege would be protected, or that proprietary client data would not be exposed. That is a line we are not willing to cross.

That said, we use AI for administrative tasks such as drafting simple emails, calendaring, or basic research. It can be a helpful tool for initial learning, but we’re acutely aware of its limitations. AI sometimes generates false information, including made-up legal citations.

It is the lawyer’s responsibility to proofread and verify everything. Submitting fabricated cases is not only embarrassing; it is malpractice. So, while we see the value in efficiency, our top priority is protecting our clients’ interests.

What are your top priorities for the firm over the next three to five years?
Our top priority is always people — clients, attorneys, staff, and their families.

We’re committed to high-level, sophisticated work, like what we learned at large firms, but within a business model that supports personal well-being and community involvement. We want our team to be well-rounded, to give back, and to live full lives.

When we post a job, smart people always apply. But we’re looking for more than intelligence. We want people who understand our philosophy, who care, and who want to collaborate for a greater purpose. That is what sets us apart.

Even though our clients are mostly corporations, those companies are made up of people. And people have emotions, goals, and legacies they want to protect. AI cannot understand that. It can’t see joy or frustration in a client’s face.

We are building a firm that embraces those human elements. Many clients care just as much about what happens to their team after a sale as they do about the sale price. They want to make sure their employees are taken care of. That is where real value lies, in empathy, legacy, and mutual respect.

James Gnefkow, President, Peachtree Planning

James Gnefkow, President, Peachtree Planning In an interview with Focus:, James Gnefkow, president of Peachtree Planning, highlighted efforts to guide clients through the current economic landscape and the firm’s efforts to prepare the next generation of financial professionals. “Our mission is to empower people to create generational impact,” he said.

What have been some key milestones for the firm in the last year?

We have successfully completed our internal acquisition process. We are now laser-focused on where we are going as a firm over the long term. We have grown in a lot of different metrics, such as the number of clients that we serve and the number of financial professionals that we have. Our mission is to empower people to create generational impact. Also, we are evaluating new markets to expand into along the Southeast.

How are clients’ behaviors and decisions changing in the current economic landscape?

A big part of being an advisor focused on the entirety of a client’s financial life is to create a roadmap for success over the long term, and helping them contextualize short-term uncertainty and volatility. For the most part, our clients are well prepared from a planning standpoint and also from an emotional standpoint, where short-term fluctuations in the stock market are just one piece of a client’s financial strategy. As a result, short-term volatility is not overly concerning. We seek to educate as we create plans for our clients. The noise and uncertainty can create concerns and fears, so there is a lot of proactive outreach to clients letting them know that we are here to talk to them through anything and to keep them focused on the long term.

How have planning strategies for business owners evolved over time?

When we work with the closely owned business owner community, we help them see that there are professional services that can help them create a plan for their business transition. This is desperately needed. We continue to find that there is a lot of opportunity in that space. As we work with business owners, we help them specifically identify the levers they can pull that will increase the value of their businesses over time. We aim to bring more specificity to exactly what those value acceleration options are at their disposal. We do this through an assessment framework where we ask them specific questions about their business and their goals and really hone in on specific actions they can take to increase the value of their business over time. Through planning, clients can receive optionality. This creates multiple potential paths, which can expand and enhance the ability to exit their business on their terms, for example.

How do planning strategies align with clients’ personal values?

Everything we do is values-driven. We spend a lot of time with our clients upfront, focusing on their values. We walk clients through value clarification exercises, which are very enlightening. We help whittle down values and identify three to five core values. We are focused on what is important to our clients, and if, from an investing standpoint, a client has sustainability or other unique investment preferences, we can customize portfolios to meet those needs. We have highly customizable strategies, which are all values-driven. If you think about having financial goals, there are values that underlie our goals. As advisors, we work in a very intimate space, which is someone’s finances, and we help clients align their money with a meaningful life. We revisit these values annually, understanding that as people grow and their families evolve, their values may shift as well.

How is the firm supporting the growth of the next generation of financial professionals?

This continues to be one of our focuses: to build the bridge for the next generation. We find that people who have the desire to do meaningful and impactful work are drawn to this career. There are people who truly want to help other people. Depending on the level of the advisor, whether it’s someone new to the industry or a seasoned advisor, we have a robust advisor development program that is focused on helping people better serve clients. There is a lot that goes into it. We can help an advisor clarify their vision and what they would like to create over time. It is almost like planning for the planners. We tend to seek people who are growth-minded and service-oriented. We have many resources available to advisors. We are in the people business, so the more that we understand ourselves and the more we seek to understand others, that is where the magic happens.

How is technology helping reshape the financial services industry?

We are on the leading edge of integrating technology in our planning process. Our planning software is integrated at the client level. It is an app-based software, and having transparency is the key. Clients have access to everything, all of their accounts, and it is all app-based, so it is all at their fingertips. Advisors and the clients operate using the same platform, so this allows us to be on the same page at all times. The process of being organized brings a lot of empowerment to the client. Many times, as life moves forward, we tend to acquire a junk drawer of things financially related, so just simply being organized and putting it together in an app-based platform is key and allows us to do our planning on an ongoing basis. Additionally, where progress toward a financial objective struggles is in the making of intentional choices of what to do once our money hits our checking accounts. Typically, we are spenders by default, and have to exert energy and effort to save. Our software has allowed us to flip this dynamic on its head and allow our clients to become savers by default and then spend intentionally. If we have systems that can automate savings behavior, it will help people take the necessary steps to save more.

What other initiatives is the firm working on?

Historically, this industry has been male-dominated. We are making very intentional inroads at attracting female advisors. That is a specific objective for us this year. We have done well and have many female advisors, but we want to create a bridge for females in the industry or not yet in the industry. We have elevated females into leadership positions to help us focus on bringing more females into the industry.

David Edmiston, Regional Managing Director, Fiduciary Trust International

David Edmiston, Regional Managing Director, Fiduciary Trust International Wealth management is both an art and a science. For a client, working with a focused team of professionals rowing in the same direction is key to balancing returns and managing tax implications. A newer player in the Atlanta market, Fiduciary Trust International is helping clients navigate uncertainty while expanding its presence across the Southeast. In an interview with Focus:, David Edmiston, regional managing director for the wealth management firm, highlights the importance of understanding a client’s goals and objectives and why Atlanta is a key market for the firm’s operations.

What key changes have made the most impact for your operations in the past year?

Fiduciary Trust International entered the Atlanta market in late 2021. While we’ve had clients across Georgia for many years, this was our first physical presence in the city. Our mission is to grow the Fiduciary Trust International brand regionally, establishing Atlanta as a southeastern hub that serves the broader region while collaborating with our offices across the United States. 

What factors make the Atlanta market attractive for your operations?

Our footprint stretches along the East Coast from Boston to Coral Gables, with a West Coast presence in California. Until 2021, we did not have a presence in the Southeast. Atlanta filled that gap. 

What makes Atlanta really attractive is its demographics and economic momentum. There is a lot of new wealth being created from business owners selling their companies and tech entrepreneurs taking firms public and a strong pro-business environment overall. The city is home to many Fortune 500 headquarters, as well as institutional organizations such as nonprofit foundations and endowments, which are a key client base for us. It is a very ripe environment for a wealth management business that has been around for nearly 100 years, but is new to the Atlanta market. 

What services are currently seeing the most demand among your clients?

We are an investment and planning firm. We do not have sideline businesses such as banking services. We are specialists at working with individuals who are typically high-net-worth individuals, family offices, and nonprofits. Our minimum account threshold is $5 million. 

Our first priority with individuals is establishing a comprehensive wealth plan. We start by understanding the purpose of their wealth, such as investing to make an impact in their community through charitable giving, providing for their family, or creating a lasting legacy across generations. From there, we collaborate closely with the clients’ CPAs and attorneys to make sure the clients’ planning components are understood by all, and then bring those plans to life through investment management. 

Education is another major focus. The world is becoming more interconnected and increasingly complicated. We help clients understand aspects of the tax code and implications with their current situation and goals such as philanthropy and family wealth transfers. We facilitate conversations among family members regarding values and long-term goals. Whether serving individuals or institutions, integrating investment management with thoughtful planning is our primary role. 

What goes into client education in the midst of a constantly changing economic landscape?

The first half of this year was marked by volatility. There were tariff announcements and unfavorable geopolitical events. Clients are seeing rapid economic and political shifts, and timely communication is essential. This means being available to connect with clients when they call us. 

Because we operate as a boutique firm, we pride ourselves on being very responsive. We maintain manageable client loads among our team to maximize the amount of time we can spend with clients to better understand them and foster a relationship. We also host many educational forums such as in-person symposiums and webinars in order to inform clients on matters such as upcoming legislation and our views on the market. These touchpoints often spark more focused conversations such as evaluating risk tolerance in a portfolio. We work closely with our clients to understand their priorities and needs. Being nimble and accessible helps us support clients through uncertainty.

What technology advancements are changing the wealth management industry?

In many ways, every wealth management firm today is also a technology company. Of course, AI is a driving theme. We pride ourselves on offering clients a seamless digital experience while maintaining a personal touch. By leveraging technology, we are gaining efficiencies in terms of monitoring changes within portfolios, researching investment opportunities, or even simple things such as transcribing client meeting notes. Technology is part of the equation, but face-to-face communication remains a major piece of the client experience. 

What key changes in the regulatory environment are you tracking closely?

This is always one of the top three concerns that a client brings forward and expects a perspective on. However, while taxes shouldn’t drive every decision, they play a critical role in achieving long-term goals. Many advisors and firms only promote investment returns but neglect to consider the tax management aspect which can significantly impact the overall return of the portfolio and a client’s potential tax liability. 

For example, recent legislation has increased estate tax exemption levels. When we work with clients, particularly those that have a taxable estate, we make sure that our in-house experts as well as the client’s CPA and tax attorney work together on what the client wants to accomplish. We also pay close attention to capital gains and tax-loss harvesting opportunities—an often overlooked strategy that may create tax alpha for the client. 

The tax component of the client’s investment plan is a key cog in the wheel, but it has to be balanced. The current environment has become a bit more favorable for the affluent investor who, in 2025, will be able to protect up to $14 million from estate taxes and, therefore, transfer more wealth to the next generation and/or charities. 

What are the main challenges in creating a wealth strategy for clients?

Every client is unique. It is key for clients to understand what their true risk tolerance is, but this is often only revealed during a significant market downturn. People can intellectualize their risk tolerance but experiencing a market cycle reveals their true comfort level and emotional response, which helps us tailor the strategy more personally. That is the art of the job rather than the science. This comes through listening deeply, understanding emotional reactions, and educating one on the benefits of diversification. Our role is to help ensure portfolios can weather inevitable cycles while still achieving long-term goals. 

What are your top priorities in the coming years?

Growth remains our focus. We’re excited about our new office in Buckhead, which strengthens our presence and brand visibility in Atlanta. We are expanding our local advisory board and are investing more in our marketing and branding initiatives. We will continue to invest in our people, expanding our office locations across the East Coast, and broadening our investment platform to better serve clients across Fiduciary Trust International.

Ivy Cadle, Managing Shareholder, Baker Donelson

Ivy Cadle, Managing Shareholder, Baker Donelson In an interview with Focus:, Ivy Cadle, managing shareholder at Baker Donelson, discussed growth, talent, community impact, and the evolving Southeast market. “Atlanta is the hub of economic growth, attracting investment, talent, and innovation across all sectors,” Cadle said.

What changes over the past year have most impacted the firm, and in what ways?
The last year has been dynamic in many respects. It has been strong for our firm and our offices. We’ve seen sustained demand across multiple practice areas, particularly in litigation, healthcare, and real estate. That mirrors broader trends in the legal industry, where clients increasingly look for sophisticated counsel to help them manage economic uncertainty, regulatory complexity, and technological change.

At the same time, the competitive landscape has intensified. Clients expect more value, efficiency, and responsiveness from their legal partners. So, we’ve worked to integrate systems and processes that make those expectations possible. For us, that has translated into continued investment in talent, technology, and client service initiatives so we can remain agile and responsive.

 

What trends are you seeing in the Southeast business climate, especially for clients navigating real estate and infrastructure investments?
The market remains robust, but partners are more focused on value and cost. Across my practice, there’s a lot of attention on questions like: If certain steps are taken, what is the return on investment going to be? How can that return be maximized? How can clients ensure they are getting what they pay for?

There is also a focus on structuring deals so that fees make sense in light of current conditions. It’s consistent with what we’ve been seeing, but it feels more palpable now because of the economic uncertainty, regulatory issues, and technological change that continue to shape the landscape.

Do you feel business leaders today are fully prepared for emerging risks and opportunities?
Business leaders are paying close attention, especially given the headlines and the current geopolitical situation. It’s difficult to say they’re underestimating risks. Rather, different industries and companies focus on what feels most relevant to their sectors. That can mean some things get missed, but it tends to be sector by sector.

In the legal industry, there is a strong focus on AI and how it will change the practice of law. I served as president of the State Bar of Georgia last bar year, and we have a committee looking at the rules of professional conduct to ensure they address AI appropriately.

Our firm has adopted AI tools but remains focused on our core responsibilities. For other industries, the integration of AI looks different. An engineering business, for example, may rely on entirely different tools. So, the highlights vary by industry, but my sense is that leaders are doing a good job of paying attention to what’s relevant to them.

In Georgia, how do you see population growth and urbanization shaping land use and development?
Georgia remains a destination for people to live and do business. We continue to see robust population growth, which, from a land use perspective, means a greater need for infrastructure. That includes more cell towers, improved vehicle infrastructure, and more governmental takings for condemnation to widen roads. The Georgia Department of Transportation is actively involved in infrastructure improvement, and MARTA is expanding routes and increasing ridership, like the recent Clayton County bus terminal project.

Growth means land is being used more intensely. AI is starting to affect that as well. I recently had the opportunity to ride in a Waymo, and it was fascinating to think about how autonomous vehicles could change commutes. Atlanta is known for its long commutes, but with automated cars, people could spend that time working or catching up on news instead of focusing on the road.

It will be interesting to see how road expansion evolves if more people use automated vehicles. Traffic patterns could become more orderly, or less so, and people may be less concerned about travel times if they’re not the ones driving. All of this ties back to how population growth and technological change will continue to shape development in the South.

What are some of the more complicated legal dynamics involved in public-private partnerships?
Anytime there is a public sector and private sector partnership, there will be different interests that need to be aligned. Coming to a place where those interests are shared, and then documenting that in a way that conforms to the rules governing public entities, is always a key challenge. Governmental entities must avoid favoritism and cannot accept kickbacks, so compliance with those rules is critical.

Those complexities continue to be a focus in these partnerships. Georgia, for example, is benefiting from what appears to be a remarkable private partnership with the Hyundai plant, the battery plant, and the Metaplant going into Bryan County (a battery and mass-produced EV plant). That area is experiencing growth that’s really unrivaled in the state. It will be interesting to see how that development impacts what has traditionally been a rural area.

There is a lot of opportunity here, and Georgia remains one of the best states to do business. I expect our government will continue to look for ways to help the economy grow through these types of partnerships.

How would you describe the firm’s role when it comes to helping clients navigate complex legal challenges?
Exceptional client service and our internal culture are major factors in Baker Donelson’s success. We continue to hear from colleagues and clients that our culture is one of the main contributors to that success.

Recently, a national company called needing help with a dispute in Memphis. Within two emails, without even having to pick up the phone, we were able to connect them with the right resource.

That level of collaboration and responsiveness allows us to deliver quickly for clients. As our growth trajectory continues to rise, we look forward to using those internal relationships to maintain our strong reputation.

What strategies help the firm recruit and retain top talent?
Collaboration and transparency are at the core of our approach to recruiting and retaining talent. We share a significant amount of information internally at Baker Donelson, whether that’s about performance or compensation relative to peers, which helps build trust and clarity.

In the Atlanta office over the past six months, we’ve spent time figuring out what motivates our people to come in. If employees need to get home to pick up their kids, planning a late happy hour isn’t going to work. So, sometimes a lunch or breakfast event makes more sense. Those may sound like simple things, but the intentionality behind understanding what our people want is what matters.

It’s about building relationships because collaboration is ultimately built on trust. Team members need to know they can rely on the person down the hall to get something done, whether it’s a brief or a filing that keeps the client on track. That trust is fundamental, and I think we have that in spades.

How does the firm approach community engagement?

We have a strong partnership with the City of Refuge and have participated in Habitat for Humanity builds. We are always looking for community partners and ways to stay involved.

We also host a speaker series, bringing in people from the community to share insights. Recently, we had someone from Rowen Development, a large development near the Briscoe Field airport on the border of Gwinnett County, come speak. They’re working on thousands of acres for sophisticated, technology-oriented businesses, so hearing directly from their CEO was valuable.

In addition, our team members serve on a wide range of boards, from animal welfare organizations to the Atlanta Metro Chamber. We stay engaged on many levels and encourage our attorneys and employees to be active in the community as part of their growth plan.

What are your top priorities for the office over the next few years?
We remain committed to growth. Our office is in growth mode, and we’ve added some lateral shareholders and of counsel who have been great additions. We recently added Davis Butler, a corporate lawyer, and expanded into New Jersey, bringing on nearly 30 attorneys.

We’re focused on finding talent that fits, people who make sense for us, and for whom we make sense as well. We’ve grown our capacity in real estate, ERISA law, and tort defense, and we expect that to continue.

That growth is both a blessing and a challenge. Finding the right people in a highly competitive market requires us to stay focused and strategic. But we remain optimistic. Atlanta is the hub of economic growth, attracting investment, talent, and innovation across all sectors. We look forward to serving clients who are engaged in that dynamic economy.

Adrian Cronje, CEO, Balentine

Adrian Cronje, CEO, Balentine In an interview with Focus:, Adrian Cronje, chief executive officer of Balentine, discussed the firm’s growth, evolving client needs, long-term investment strategy, and commitment to community impact and independence. “Success for us isn’t about being the biggest, it’s about being the best.”

What were the most significant milestones for Balentine over the past year?
What’s been significant about 2025 is our pivot off an announcement we made in January that FJ Management has taken a 20% stake in Balentine, agreeing to be a slow and steady partner that will allow us to remain majority employee-owned and really thoughtful about where growth takes us next. That’s essential, as we’ve promised clients we’ll remain independent and build what we call a “forever firm.” This commitment stands apart from an industry rapidly consolidating as private equity pursues short-term returns.

We’ve also become a true legacy company with the election of Emily Balentine Barbour as a Partner, and with the addition of our Chief Compliance Officer Michael Pearson as a Principal. Emily leads our family and legacy work with our clients and brings her own intergenerational wealth, family and legacy perspectives and expertise to the role. These and other strides have helped us begin to build the bridge to the next generation of leadership for Balentine.

How have your employee and client experience priorities evolved over the past year?
Bringing on a minority equity partner last year gave us the resources to deepen our investment in both the client and employee experience. That move reflects our long-term commitment to independence and thoughtful growth, in contrast to much of the industry, where consolidation and private equity often prioritize short-term returns at the expense of people.

We made strategic enhancements across the board. For clients, we upgraded our reporting technology to give them a more comprehensive view of their financial picture. For employees, we improved operational systems to create a more seamless day-to-day experience.

We also launched the Balentine Foundation, which is entirely employee-led and supports community initiatives in the places we serve. That kind of engagement reinforces our culture and strengthens the bonds between our team, our clients, and our communities.

Success for us isn’t about being the biggest firm, it’s about being the best. We measure that by our ability to retain the clients we started with, and by the strength of the relationships we build. There’s no greater compliment than when a client tells us we’ve become part of their family. One even described us recently as “a family serving families.” That’s what defines success at Balentine: being a firm that families trust for generations.

How has Atlanta’s business environment evolved, and what does that mean for your strategy?

We continue to benefit from a long-term trend of people moving to the Southeast — not just Atlanta, but the broader Sun Belt. That trend accelerated during COVID and hasn’t slowed down. It’s fueling a wave of entrepreneurialism in the region.

Our firm is very focused on serving entrepreneurs and business owners, helping them manage and transition the wealth they’ve created. Over the past year, I’ve also seen Atlanta emerge as a national leader on critical policy issues.

As president of the Atlanta Rotary Club, which is over 110 years old and made up of top business and civic leaders, I’ve watched us take on major challenges: election integrity, affordable housing, and food security. These efforts show that Atlanta is setting an example of how a city can bring business, government, and the community together to address complex problems.

That makes Atlanta not only a great place to live but also a great place to do business.

What role does community engagement play in Balentine’s mission?
Community engagement is core to who we are, whether in Atlanta or Raleigh. Through the Rotary Club and the Balentine Foundation, we’re addressing issues that matter deeply to the communities we serve.

The Atlanta Rotary Club isn’t typical — it tackles problems others can’t. In addition to affordable housing and elections, we’re in the third year of an early childhood education program led by the mayor that I believe could be a national model.

Atlanta, once known as the city too busy to hate, is now showing how business and community can partner to drive real change. At Balentine, engaging in that work isn’t just meaningful, it’s good for business.

What new types of support are clients asking for today?
Entrepreneurs and business owners are asking for more than financial plans or investment advice. They want guidance on their businesses, often their largest asset.

Too often, wealth managers say, “Sell your business so I can manage the money.” We take a different, holistic approach. We provide independent business advisory services and help clients evaluate whether keeping their business might be a better path to building wealth.

There’s also a greater awareness now around working with fiduciary advisers — those who are legally bound to act in the client’s best interest. Many firms are still product-driven, but clients increasingly want advice that is free of conflicts.

More broadly, clients are asking deeper questions: What is this wealth for? How will it affect my family? How do I pass it on successfully? Our role often resembles that of a family counselor — helping define and protect legacy, while avoiding the all-too-common “shirtsleeves to shirtsleeves in three generations” outcome.

Given today’s economic climate, what investment strategies are proving most resilient for your clients?
While much of the financial news centers on stock and bond markets, we’re finding strong opportunities in private markets — investing in companies and strategies not traded daily.

We see long-term potential in areas like artificial intelligence, healthcare innovation, and the Southeast’s demographic growth. These trends are driving demand for housing and new small businesses, and we’re helping clients invest in them. Private market investments typically take five to 12 years to mature but offer healthy premiums for that risk. In a volatile public market, they’ve become a compelling source of returns.

That said, we never begin investing, private or public, without first ensuring clients have enough liquidity for the next two years. We want to avoid selling at the wrong time due to short-term fluctuations. As at the end of 2025, we are modestly overweight stocks and underweight bonds relative to our long-term targets. While we’re mindful of a potential economic slowdown, we don’t yet see signs warranting major de-risking or portfolio shifts.

We are leaning into private markets, where many clients, especially business owners, feel more confident. They prefer investing in businesses they understand and can influence, rather than watching their wealth fluctuate based on headlines. After decades of building control, giving it up to market swings can feel deeply unsettling.

What is your outlook for wealth management, and how is Balentine positioned for it?
The future of wealth management is incredibly bright. We’ve positioned our firm — and our role in the community — to follow a path distinct from many others in the industry. Our equity partner, FJ Management, is a family office from the Mountain West with a 30- to 40-year investment horizon. They chose us, after reviewing dozens of firms, because of our expertise in family and legacy planning, which I’m proud of. This partnership secures our independence and provides access to growth capital when needed. It gives us a strategic edge — we’re not beholden to private equity chasing quarterly returns but working with a partner who values culture, people, and legacy.

Looking ahead, we’re focused on two priorities. First, attracting top talent. People want to work in a place where culture matters, and FJ’s values align perfectly with ours. They invest in what they call “building value to last.”

Second, we’re expanding services based on client demand. We’ve added business advisory, family legacy services, and reporting beyond money management. We’re also exploring areas like strategic tax advice and bill payment because listening to our clients tells us where to go next.

FJ’s investment has been a stabilizing force, allowing us to grow, stay independent, and remain true to our mission of being a family serving families. That’s how we retain clients and continue to be one of the best places to work. I’m passionate about this because I believe in what we do. I encourage our employees to connect with their purpose — not a generic cause, but a reason that drives them. Purpose-driven companies perform better.

If work feels like just a job, that’s where dreams go to die. So we’ll keep pushing forward, staying inspired, and focusing on our clients because that’s how we grow, and why clients keep introducing us to others.

Cheryl Richards, President & CEO, Catapult Employers Association

Cheryl Richards, President & CEO, Catapult Employers AssociationIn an interview with Invest:, Cheryl Richards, president and CEO of Catapult Employers Association, highlighted how current economic pressures are influencing corporate strategies, why organizations are increasingly listening to their workforce, and noted the growing demand for outsourced HR services and AI training. “All the predictions we had for 2025 were essentially set aside in January. Over the past year, Catapult and employers across the region have had to pivot significantly in response to workplace challenges and policy changes we never imagined,” Richards said.

Over the past year, what changes or milestones at Catapult stand out for their impact on members or your strategy overall?

The world has changed dramatically in the last 10 months or so. At our executive roundtables, we discuss what executives have planned to do for the upcoming year. In October 2024, I asked them about their plans for 2025. Our members told us they were concerned about cybersecurity, talent acquisition, talent retention, developing future leaders, and competitive wages. Then 2025 came, and we experienced dramatic changes affecting the workplace, including immigration policy changes followed by inflation, which has continued to plague employers. We encountered new, unplanned developments from the federal government, such as the Department of Government Efficiency, which led to federal workforce cuts, state workforce cuts, and corporations re-evaluating their own workforce. We also saw nonprofits and their funding impacted. In just 10 months, all the workplace norms we’ve expected for decades around diversity, equity, and inclusion suddenly became taboo. In the backdrop, businesses were dealing with tariffs and trying to decide what to invest in, weighing supply chain investments against human capital investments. This, along with economic conditions, led to increased tension between employees and employers. While we entered 2025 with employees in the driver’s seat due to the decline in the workforce population over the last decade or so, this started to change with the rise of AI. Additionally, the new dynamic of political strife entered the workplace. By midyear, we saw situations where employers were concerned about what employees were doing in their personal time. We saw this dynamic play out with the misconduct of a CEO and a CHRO at a concert, which led to extensive conversation around employee behavior during non-working hours. It happened again during the Charlie Kirk assassination, with employers from airlines to governments, universities, fast food companies, and sporting teams firing people for statements made on their personal social platforms that were inconsistent with company values. The rise of artificial intelligence has emboldened employers to replace workforce gaps with technology, and this has led to a shift toward job-hugging, with people opting to stay in their positions for job security. 

It is a truly interesting inflection point that 2025 has become, predicated on numerous factors including economics, social shifts, workplace policy, labor market changes, and the intersection of human capital and technology. All the trends we predicted would happen still did, but we also had to pivot significantly and change at a new rate of speed we never imagined.

How are employers across the Southeast adapting to today’s workforce dynamics? What is changing in how they recruit, retain, and lead?

Employers are still concerned about talent, but it’s shifting in some ways. We surveyed many of our members and asked them about the biggest challenges they are facing, and staffing remains a top priority. Employers are focused on recruitment, retention, and compensation to attract the best and brightest talent. However, economic conditions are challenging how they approach this. The days of double-digit wage increases have tapered down from 10% to around 3%. We believe employers are planning for 3% to 3.5% increases in compensation next year. Employers are still looking for a highly skilled workforce, particularly in the trades and blue-collar jobs, and they are valuing skills over degrees. This has subsequently impacted their approach to white-collar jobs, which is reflected in unemployment statistics for college graduates, who are now facing their highest rate of unemployment in decades. While recruiting has shifted to a focus on skills and experience, employers remain interested in growth, career paths for young professionals, and leadership development.

What are you seeing in terms of employer demand for HR outsourcing versus in-house expertise? Where is that line shifting?

We are experiencing a dramatic rise in outsourced HR or fractional HR at Catapult. By Q3 of 2025, we had exceeded our budget predictions for this line of business, and we predict it will achieve an all-time revenue high by the time we wrap up the year. This tells us that more companies are leaning into fractional human resources and outsourcing their human resources needs. This is particularly true for companies that range in size from 20 to 250 employees. It is often more cost-effective for them to outsource human resources to an organization like Catapult rather than hire in-house human resources professionals at six figures per person and then provide benefits on top of that. The surge we are expecting in healthcare costs will likely drive this outsourcing trend even further since organizations tend to spend between 30%-40% per employee on benefits. To reduce personnel costs, employers can hire an organization like Catapult to manage their human resources and enjoy flexibility in services, reduced costs, and the expertise of an experienced strategic partner.

What blind spots do you think CEOs and HR leaders still have when it comes to building resilient, high-performing teams?

Employers are still investing in leadership training and soft skills, but training in artificial intelligence is certainly an area on the rise. We know the AI genie is out of the bottle, and artificial intelligence will continue to be prevalent in workplaces. We see a wide continuum of AI adoption among our members. There are the early adopters who are leaning into artificial intelligence, and they are pushing their workforce to use generative artificial intelligence and agents to help augment their work. One of our members has tasked their employees with finding 25% efficiency in their roles by using AI agents. We also have members on the other end of the spectrum who tell us that artificial intelligence will never replace their business, asserting that their work is human-centric and cannot be leveraged by artificial intelligence. There is a question regarding how much artificial intelligence will impact our workplaces. It’s hard to predict if there will be fewer jobs because of artificial intelligence, but we know for sure that there will be opportunities for employers to find more efficiency because of artificial intelligence. I think the blind spot may be what training they should provide their employees and how deep they should go with this training. We believe human resources must have a prominent seat at the table during discussions about artificial intelligence, so we have started developing new content to help human resources professionals navigate this landscape. It is not just a technology tool; it is a workforce augmentation tool. Consequently, we are developing new workshops and classes on artificial intelligence training for human resources professionals and for the workforce in general.

Spotlight On: Kyle Clayton, Chief Strategy Officer, Nashville Predators

Key points:

  • The Nashville Predators are investing $700 million to modernize 30-year-old Bridgestone Arena, positioning it to remain a premier venue and catalyst for downtown Nashville’s growth for decades to come.
  • Rather than relocating or building elsewhere, the organization is committed to its prime Broadway location, calling it an irreplaceable “corner of Main and Main” in the heart of downtown.
  • The transformation combines a full arena renovation, new street-level retail and restaurant space that opens the building to Broadway, and a potential hotel development, creating three projects in one.

March 2026 — Invest: spoke with Kyle Clayton, chief strategy officer of the Nashville Predators, about the vision behind the $700 million transformation of Bridgestone Arena and its role in downtown Nashville. Clayton reflected on the arena’s origins as a revitalizing development and why the organization is committed to remaining in its prime Broadway location. “You could not pick a better location for a downtown sports venue than where we are,” said Clayton.

 

How would you describe the overall vision for this upcoming arena renovation, and what it means for Bridgestone Arena’s future?

First, you kind of flash back to the original construction of the building. If you go back in time to the mid-90s, downtown Nashville was not what it is today. It was not a place you’d come for entertainment.

Thinking back to Mayor Bredesen’s vision at the time of building a catalyst to spark investment in downtown – that’s what the arena was. It was probably not the greatest plan, but it worked, and it worked tenfold. The building opened in 1996, the team came in 1998 and look at what Broadway has become. We have always thought of ourselves as the catalyst for Broadway’s expansion and development.

Now you flash forward 30 years later, and you can’t pick a better spot for an arena in Nashville. 


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As we look at the future of our organization, we asked: What do we need to do? Where do we need to be? We just need to renovate this building. You could give us whatever amount of money, you could give us a new building and all that, but if it’s not in this location, we’re going to pass on it. We’ve decided this is what we want to do and this is where we want to be.

About 10 years ago, we really started thinking about the future of the venue — what we can do to renovate and be here for another 30 years, and to continue to be that catalyst for downtown. The original investment helped spark downtown, and now that activity is helping fund us, with everyone coming to our events and the arena serving as a destination. Tourism tied to those events has gone through the roof. Now it’s our turn again to reinvest in the building.


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The arena as originally built was all concrete walls and barriers — it feels like a fortress. It’s a very introverted-style building, and we want to flip that by adding glass and more open opportunities. When it was built, it was all concrete walls. There was a police station and a register of deeds office — things that make you think, “Wow, that’s on Broadway?”

Now we’re going to tear down those walls and create four stories of retail and restaurant opportunities, mirroring the Fifth + Broadway development across the street, which has been so successful. You can tell downtown is benefitting from a lot of traffic going over there, so we’ll bring that to our side of the street as well.

It’s also an arena project. This building is 30 years old. At the end of the day, what are new buildings doing? What are renovated buildings doing? You’re looking at premium spaces, partnership activation spaces, seating capacity, and the press box. There are things we weren’t designed for in the 1990s, but now, being one of the busiest concert venues in the U.S. and having a successful hockey team, we have to ask what we’re missing and how we continue to evolve as a building.

The third piece is potentially a hotel. We put out a vision of building a hotel on the corner of Demonbreun and Fifth Avenue. At first it was, “If we could do it, that would be great.” Now, as we get into it, there seems to be strong demand in the market, which is exciting, especially considering how many hotels have been built in the last five to 10 years. That project is gaining more momentum as we move forward.

So, it’s really an arena project first — a 30-year-old building where we want to take care of our fans, partners, performers, players and staff, and make it the best, most up-to-date modern building we can, given our incredible location. Then there’s the Broadway redevelopment, and potentially a hotel on the backside. It’s really three projects rolled into one.

Nashville Predators project rendering
Project rendering. Image provided by Nashville Predators

How do you see sports venues driving traffic, and how has that played out in Nashville?

A lot of teams are looking at a real estate play. They’ll build where they can develop around it. The Battery in Atlanta is a great example — they moved outside the downtown core and developed parcels around it. Even Nissan Stadium here in town is building a new facility on the East Bank and will develop around it.

Here, the development already exists. The folks are already there, and there’s a ton of traffic. It’s a great balance — we drive a lot of traffic, but we also get to take advantage of that traffic. We call ourselves the corner of Main and Main. You could not pick a better location for a downtown sports venue than where we are.

What do you think fans will notice first when they experience the newly renovated arena?

We’re going to take a phased approach. That’s been our mantra for years. We’ve invested roughly $10 million a year on average for the last seven to eight years. We pride ourselves on almost always being in some form of renovation. Every season, when a fan comes into the building for the first time, we want them to notice something different and have a new experience, without negatively impacting their visit. We try to do most of that work in the summer, though sometimes it spills into pre- and post-season.

With this larger transformation, we’ll be balancing a lot, especially with construction along Broadway and on the backside of the building. Our goal is to have minimal impact on the fan journey. We want frictionless entrance, easy access to seats, concessions and the team store, and no negative impact on that experience.

Inside the bowl, we already have one of the best game presentation experiences in the NHL. Our team does an incredible job. As we renovate the exterior, we’re also investing inside — projection systems, lighting systems and other enhancements to elevate the game experience.

Fans will certainly notice the construction, but hopefully they’ll also see the journey toward where we are headed. When fans are in their seats enjoying the game, they’ll continue to have the great fan experience they’ve always had here in Smashville, and hopefully the players on the ice can feed off that as well.

What do you see as the potential for Nashville as a sports town?

The last several years have been an incredible ride for sports in Nashville. Ten years ago, First Horizon Park was built for the Sounds. GEODIS Park opened not long after for Nashville SC. And now, Nissan Stadium is being replaced with a new, state-of-the-art $2 billion football stadium with development around it, and Bridgestone Arena is undergoing a $700 million transformation in the downtown core.

From a sports perspective, the growth in just a decade is incredible. We are collectively transforming the sports landscape in this town. At the same time, you have hotels, development, bars and restaurants expanding across Broadway, SoBro, the Gulch, East Nashville and West End. There’s so much going on.

I’m originally from Middle Tennessee, just south of Nashville, so I’ve been here the whole time and seen it firsthand. I’ve been with the Predators for almost 18 years. Living through all of this has been awesome. There are so many people moving here from California, New York and elsewhere, bringing new energy, ideas and investment.

Nashville is in an incredible position right here, right now in 2026. It’s growing at an amazing rate, and to be in the middle of it as part of the community’s premier sports team is so much fun. After almost 18 years, I’ve never been more excited to come to work. It’s a great time to be downtown and part of this organization.

Spotlight On: Abel Biri, CEO, AdventHealth Orlando

Key points:

  • • AdventHealth Orlando is shifting toward value-based care while integrating AI to enhance quality and efficiency.
  • • Major expansions and national rankings reinforce its role as a regional hub for complex care.
  • • Workforce investment and smart technology adoption are central to long-term sustainability.

Abel Biri spotlight onMarch 2026 — AdventHealth Orlando is both a regional safety net and a national destination for complex care. In his first year as CEO, Abel Biri has focused on strengthening that dual role by expanding advanced services, investing in technology, and growing access points across Central Florida. “My focus for this campus is to make Orlando the incubator for what is new and what is next,” said Biri in an interview with Invest:.


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How would you characterize the state of the healthcare industry, and how are you seeing those trends play out at AdventHealth Orlando?

Healthcare is in the middle of a fundamental shift from volume to value. Payers and employers view healthcare as one of their largest and fastest-growing expenses, so they are increasingly focused on ensuring they get real value for the lives they cover. For providers, that means building networks that offer the right access points and deliver high-quality care in the most efficient and cost-conscious way possible. That march toward value rather than volume is very much alive, and as an organization we are focused on doing our part to advance it.

At the same time, artificial intelligence is moving into many aspects of care. We are seeing AI-supported documentation that can generate visit notes in real time, and AI is increasingly embedded in diagnostic technologies that help us quickly analyze images and data in ways the human eye cannot. We view AI, on balance, as something that enhances our ability to provide quality care. There is a saying that resonates with me: AI is unlikely to replace a physician, but a physician who uses AI will replace a physician who doesn’t.

What recent achievements or milestones stand out as especially meaningful for AdventHealth Orlando?

From a high-level standpoint, our recognition by U.S. News & World Report as the No. 1 hospital in the state of Florida and one of the Top 20 hospitals in the country is a significant milestone. Breaking into the national Top 20 is a first in our organization’s history, and for many years we have also been ranked the No. 1 hospital in the Orlando metro area.

What matters most to me is what sits behind those rankings: We have broadened our depth, quality, access, and reputation in a way that now resonates locally, regionally and nationally. Being No. 1 in the state is a gift we get to share with our community because it reflects how hard our teams work to bring high-quality, sophisticated care close to home.

We have also made important advances in how and where we deliver care. We were designated as an ECMO CPR, or ECPR, resuscitation center, which allows us to provide highly specialized cardiac resuscitation earlier in a patient’s journey. Through collaboration with first responders and EMS partners, we can now cannulate patients at the emergency department level instead of waiting until they are in the operating room, and we have already seen lives saved as a result. That same mindset shows up in our growing transplant program and in highly specialized services that historically would have required patients to leave the community.

We are also expanding our physical footprint to keep pace with population growth. Lake County is one of the fastest-growing counties in Florida, and we are responding by opening AdventHealth Minneola and creating an additional access point in the Lake Nona area. On our main campus, we announced a  new tower that is on schedule to open in 2030. This expansion ensures families can access high-quality, whole-person care close to home, across a comprehensive range of specialties.  

Across Central Florida, our broader strategy is to position Orlando as the hub for the most complex 5% to 10% of cases while ensuring our other hospitals can handle the 90% to 95% of care that is more routine. That allows us to aggregate expensive resources and scarce expertise in one place, while surrounding communities can feel confident that world-class capabilities are only a short drive away.

How are you thinking about expanding services and improving access while managing rising costs and ongoing workforce pressures?

One of the enduring challenges in healthcare is that as products and services become more sophisticated, costs tend to rise rather than fall. On the acute-care side, one lever is length of stay. For example, Medicare’s diagnostic-related group methodology might assume a two-day stay for a routine admission; if that patient stays three days because care is not well coordinated, there is a cost to the payer and, ultimately, to the employer and community. Older technologies can also extend length of stay and slow recovery, adding to both direct medical costs and lost productivity.

We are very focused on care coordination so that patients receive the right care at the right time and are able to return home as soon as it is safe to do so. As much care as possible should be delivered in lower-cost outpatient settings, with hospitalization reserved for the situations that truly require it.

Technology can be a powerful ally in that effort. In a prior role, for example, we launched a robotic cardiac surgery program that repairs valves using small incisions rather than a full sternotomy. Clinically, the procedure still addresses the cardiac issue, but the impact on recovery is dramatic. Instead of a six-plus-day stay, patients can typically go home in two to three days, and their overall recovery may be measured in a couple of weeks instead of six to eight. That means far less time away from work and far less financial and emotional strain for families.

The interesting thing is that the procedure itself may not be cheaper on a line-item basis. Where we create value is in reducing the total cost of the episode of care and its ripple effects. If you think of the overall economic impact of an illness as $100, and through better coordination and technology we can reduce that to $80, then we have meaningfully contributed to bending the cost curve even if the individual intervention still costs $10. That is the mindset we are bringing to new services and innovations as we expand access.

Looking ahead three to five years, what is your outlook for the sector and what are your priorities for AdventHealth Orlando?

At the facility level, two priorities stand out for me: workforce and technology. On the workforce side, we are committed to being a strong employer and an attractive place to build a career. Recent “best place to work” recognitions reflect deliberate investments we have made in our team. We have a set of team member promises that we introduced around the time of the pandemic, and those commitments continue to guide how we support, develop and engage our people.

On the technology side, we need to think differently about how we embed AI into our work and even into how we design roles. Before we create a new position, we should be asking what portion of that role could be automated or augmented by AI so that we are hiring people to do the uniquely human parts of the job. The goal is not to replace people after the fact, but to thoughtfully design jobs that marry human expertise with these new capabilities.

There is understandable anxiety that AI will eliminate jobs, and some roles will certainly change. But I also see enormous potential for AI to create entirely new categories of work. Take imaging as an example. We have a vast archive of CT scans and other studies that have been read manually by radiologists. As AI becomes more sophisticated, we could direct it to review lung CTs and flag any nodules that the human eye might have missed, then reach out to those patients for follow-up. That could generate new clinical activity and support roles that simply would not exist otherwise.

For AdventHealth Orlando, the opportunity over the next three to five years is to harness those dynamics in a way that keeps patients at the center. We will continue investing in our people, in advanced facilities and in the technologies that help us deliver safer, more efficient and more personalized care. My focus for this campus is to make Orlando the incubator for what is new and what is next.

Want more? Read the Invest: Greater Orlando report.

 

Spotlight On: Jake Nellis, Senior Vice President and Office Leader, Tampa, JE Dunn Construction

Key points:

  • • JE Dunn is integrating AI to improve efficiency while maintaining human judgment on complex construction projects.
  • • Healthcare, education, renovations, and mission-critical facilities are driving growth as multifamily and office slow.
  • • Early collaboration, workforce development, and proactive procurement are key to delivering projects in a tight labor and supply environment.

Jake Nellis spotlight onMarch 2026 — Invest: sat down with Jake Nellis, senior vice president and office leader of JE Dunn Construction’s Tampa office, to discuss how shifting demand, workforce pressures, and new technology are reshaping construction in Tampa Bay. “We always want to be an extension of our clients’ business,” Nellis said.


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What changes, whether internally or in the market, have had the greatest impact on JE Dunn’s Tampa operations over the past year?

AI is the conversation everywhere, and construction is an industry that tends to adopt change slowly. For us, the biggest impact has been practical: figuring out where AI can make teams more efficient without losing the human judgment our work requires.

We are exploring uses like supporting contract review, helping flag issues in submittals, and improving consistency in day-to-day workflows. We also see potential in early-stage analysis that helps teams ask better questions sooner, which can reduce rework later. The goal is continuous improvement, and we are focused on using tools to strengthen performance, not to replace people.

We also think it is important to be clear about what AI cannot do. You still cannot automate a lot of trade work, and job site execution depends on experienced professionals who know how to solve problems in real time. For us, technology is most valuable when it helps teams make decisions faster and communicate them more clearly.

In your previous interview, you highlighted diversification and renovation work as key differentiators. How has that strategy evolved, and where are you seeing the strongest momentum today?

Multifamily construction has slowed down, largely because the cost of debt has made projects harder to pencil. Additionally, construction costs have risen, and rents have softened a bit, so that segment has cooled.

We have always been diverse in the work we pursue, and we have continued to invest in sectors with steady demand. We have leaned further into healthcare and education, both K-12 and higher education, and those remain strong drivers. We also continue to see opportunity in renovation and repurposing work, especially as owners look for ways to extend the life of existing assets and manage costs.

We also created a group called AFG, the Advanced Facilities Group, tied to mission-critical facilities supporting AI and data infrastructure. That work is influencing how we think about capabilities, supply chains, and how quickly certain types of projects are moving.

Which sectors do you expect to drive the most growth for you?

Healthcare should continue to drive a lot of our growth. Florida is still seeing population growth, and that requires more capacity across the board, from hospital expansions to outpatient and specialized facilities.

Education is similar. Net migration means more schools, and given the finite supply of land, there is also an increased focus on renovations and adaptive reuse, rather than only new construction. We see that trend in both K-12 and higher education, and provides an added challenge of ensuring campuses remain operational while work is underway.

The slower areas of growth remain commercial development, like office construction. Multifamily is also moving at a slower pace than it has in recent years. This is where diversification comes into play. It allows us to stay active in markets that continue to invest.

In a competitive labor market like Tampa Bay, how are you approaching talent attraction, development, and retention as projects become more complex?

We invest early so people understand the opportunities in construction. One example is the ACE Mentor Program, which helps introduce high school students to career paths across architecture, contracting, and engineering. Efforts like that matter because they make the industry visible before students make long-term decisions about what they want to study.

As students move into college, we recruit heavily at universities like the University of Florida and the University of South Florida. I have four new hires starting this summer from the University of Florida. There is also a shift happening: when I was going  to college, many students wanted to leave Florida, and now more of them want to stay. That is an advantage for the region and for employers here.

From the trade side, the challenge is that more people are exiting the trades than entering. That means we have to keep improving training and career paths, while also finding smarter ways to deliver work with fewer hands on site when labor is tight. We see that as both a workforce issue and an innovation issue, because it pushes the industry to rethink how work is planned, sequenced, and executed.

What construction or development trends are most influencing how projects are planned in Tampa Bay right now?

Long lead times still shape project planning. Even as the most acute COVID-era disruptions have eased, owners still want aggressive schedules, and key equipment can dictate timelines.

Items like switchgear, generators, and HVAC equipment need to be ordered early. We get involved with clients earlier in the process so we can help shorten schedules and reduce the risk of delays. Everybody wants their job done tomorrow, so we need to start yesterday.

We are also seeing demand in other parts of the country for mission-critical facilities that can affect availability of certain components and materials. One example is structural steel elements like bar joists, where broader demand can ripple into more traditional projects. The practical takeaway is that procurement strategy is not a back-end task anymore. It is something that needs to be integrated into early planning so expectations are realistic.

Among cost, schedule, and supply chain challenges, where are you still finding opportunity?

The opportunity is early engagement. If we are connected with clients early, we can help influence design decisions, align the project with the budget, and avoid the situation where a team designs in a silo and later discovers it is too expensive.

Early collaboration also improves schedule performance because it lets us identify long-lead risks sooner and plan procurement around real constraints. In many cases, that early alignment is what keeps a project moving when conditions shift.

How does community engagement factor into your strategy in Tampa Bay, particularly as the region continues to grow?

We invest in the cities where we live, work, and play, and I am a believer in servant leadership. I sit on boards locally, including Academy Prep Center of Tampa.

As a company, we also support those efforts financially. For example, we provided Academy Prep Center of Tampa a $150,000 Cornerstone grant. Across the country, each of our offices backed a cause they are already involved in, and in total, we gave back more than a million dollars last year. We are going to do it again this year. That support is part of how we operate, and it is reinforced from the top of the organization.

Looking ahead three to four years, what are your top priorities for JE Dunn in Tampa Bay?

We want to grow alongside our clients, including healthcare systems and education partners that continue to expand. For us, success means showing up as a reliable partner wherever we can help, whether that is budgeting, planning, renovation strategy, or building or renovating the facilities.

We always want to be an extension of our clients’ business, so whatever that means for them. Construction is exciting on our side, but for the end user it is a means to an end. They want the building, so our job is to simplify the process, deliver the product, and support them in the space.

What will success look like for the region’s built environment as Tampa Bay pursues resilient growth?

Transportation has to keep up with growth. Tampa has a lot of momentum, and major development plans will bring even more people and activity. If the region can improve mobility and infrastructure in step with that growth, it will be better positioned to sustain it.

Is there anything you would like to add?

One additional reality is that Florida does not compete as much for certain AI-related facilities because power costs are higher and the region is hurricane-prone. As a result, we are doing more of that work in places like the Midwest, Texas, North Carolina, Virginia, and Atlanta, where the economics can be different.

Want more? Read the Invest: Tampa Bay report.