Eric Knowles, CEO of the Miami-Dade Chamber of Commerce
In an interview with Invest:, Eric Knowles, CEO of the Miami-Dade Chamber of Commerce, shared insights on the chamber’s recent milestones, its adaptation to Miami-Dade’s evolving economy, the future of Black businesses, and strategies for regional collaboration and community transformation.
Reflecting on the past year, what have been the most significant milestones or achievements for the Miami-Dade Chamber of Commerce?
Our main focus has been providing opportunities for our membership and connecting the dots, as I often say. This means access to key resources, whether it’s grants, capital, or contracts, that help our members grow, scale and succeed.
How has the Chamber adapted to the evolving business landscape in Miami-Dade?
We’ve stayed engaged with community leadership, ensuring we’re at the table and part of the ongoing dialog. We’re not just in the conversation; we’re contributing to it. Again, we’re focused on creating opportunities that position our members within the pipeline of economic development, allowing them to participate meaningfully.
How do you see the economic climate impacting the region’s businesses?
These challenges impact everyone. High interest rates, for example, slow the flow of money, which affects all businesses. But adapting is essential, and that’s where we come in. We provide the information and connectivity that our members need to make informed decisions and move forward in this economy.
What are the most significant industry trends affecting South Florida’s Black business community today?
The trends affecting the Black business community are really similar to those impacting all businesses in the region, regardless of background. Development is one of the most visible trends — every corner of downtown Miami seems to have a new building going up. Our airport leads in cargo, and our cruise lines are thriving. Tourism remains a driving force in South Florida’s economy.
New hotels continue to spring up, like the Mandarin, which was recently imploded to make way for a new development, and the Waldorf Astoria that is being built downtown. This growth in tourism and hospitality is the engine that drives us. However, there are also challenges, particularly around housing. Affordable and workforce housing is a significant issue. Our local government, especially the county, has been proactive in addressing these needs and providing tools to help us face this challenge head-on.
How does the chamber foster collaboration in the region?
Collaboration within our region spans from Palm Beach to Monroe County, with members across Miami-Dade’s 34 municipalities and beyond. Our focus is on connecting the dots to create business opportunities for our members across these counties, municipalities, and school boards in Miami-Dade, Broward, and Palm Beach. We actively engage with other chambers, including the Broward Black Chamber, the Palm Beach Black Chamber, and the U.S. Black Chamber of Commerce. Locally, we work closely with a coalition of chambers in Miami, such as the Greater Miami Chamber and the Coral Gables Chamber, to extend opportunities across all sectors.
How does the chamber support broader economic and social transformation in Miami-Dade?
This is at the heart of what we do every day. While I won’t say we’re better than other chambers, our focus on underserved communities means we’re deeply committed to making an impact. For example, we’re opening new offices in Liberty Square next spring or early summer. This new 3,500-square-foot space will serve as an incubator and business center, providing technical assistance to small businesses within the community. We want to support those living in Liberty Square who aspire to start a business, offering guidance on how to launch, grow, and manage a business. Our incubator will provide a supportive environment for them to develop as entrepreneurs.
What are the top priorities for the Miami-Dade Chamber of Commerce over the next two to three years?
One of our main priorities is moving into our own dedicated space. For years, we’ve operated out of borrowed offices, currently thanks to Barry University. Moving into our permanent location at Liberty Square will finally give us a space to call home. Beyond that, we aim to build a portfolio of real estate that could include retail spaces. This would allow us to manage and support small businesses within these spaces, helping them grow and thrive.
How do you envision the future of Black businesses in Miami-Dade over the next decade, and what role will the chamber play in that vision?
Interestingly, we’re seeing a wave of Black financial companies moving to Miami, and I want to ensure these businesses integrate into our local Black business community rather than simply setting up shop here. Part of our mission is to connect these companies with the community. I also see a lot of young entrepreneurs emerging, people who don’t necessarily want to work for others and instead are choosing to start their own businesses. Our goal is to be there for them, providing that foundational support as they grow.
We keep a close eye on developments and maintain an active voice in the growth process. It’s not just about letting things happen; it’s about engaging. For example, we have an upcoming breakfast with Mayor Daniella Levine Cava, which is an opportunity to stay connected with local leadership. I’ve been with the chamber for 10 years, and when I look back, the pace of development has been remarkable. I remember a conversation with a contractor before the pandemic about all the cranes dotting Miami’s skyline, and they told me, “You haven’t seen anything yet.”
Now, the scale of growth is astounding, with new high-rises continually going up. Looking 10 years ahead, it’s essential to ensure that everyone participates in this economy. We can’t leave anyone behind. In areas like Coconut Grove, specifically West Grove, we’ve seen the impact of development, where local culture and history have been compromised. It’s a complex issue, as people often have to sell their property, but I believe that developers must be mindful of preserving cultural heritage. Communities like Overtown and Alapattha have historic significance, and while growth is positive, we need to involve local communities to prevent pushing them out.
What advice would you give to business leaders looking to capitalize on the region’s growth and navigate its challenges?
It comes down to collaboration and understanding that when Black businesses grow, the whole community benefits. As Black businesses succeed, they generate economic activity by spending money locally, buying homes, and employing people who, in turn, contribute to the economy. This growth isn’t just beneficial for the Black community; it strengthens the entire region. Miami has a unique appeal — mention it anywhere, and people’s eyes light up. But our communities, whether Liberty City, Overtown, Little Havana, or Miami Gardens, all make Miami what it is. Working together across Miami-Dade, Broward, and Palm Beach counties is essential as the region grows.
