Lara Koslow, Managing Director & Senior Partner, Boston Consulting Group

In an interview with Invest:, Lara Koslow, managing director and senior partner at Boston Consulting Group, discussed how Miami has become a strategic growth engine for the firm and a bridge to broader global markets. “The combination of local momentum and international connectivity has made Miami a strong platform for growth,” Koslow said.

What makes Miami such a strategic hub for Boston Consulting Group today?

Miami has evolved from a seasonal destination into a year-round global lifestyle and business capital. Its appeal is no longer just about climate and beaches. It is also about the city’s growing finance and technology presence, its cultural and design scene, and its role as a host for major international events.

BCG has seen that evolution firsthand. Our Miami office has grown significantly. We now have more than 250 consultants and 26 partners, serving clients across travel, retail, consumer products, healthcare, fintech, industrial goods, auto, durables, and social impact. We are also a truly global office, with more than 30 nationalities represented.

The combination of local momentum and international connectivity has made Miami a strong platform for growth. 

How does the Miami office support clients across industries, and what does that say about South Florida’s economy?

BCG brings the full set of functional capabilities to clients, from strategy, finance, marketing, and sales to pricing, people and organization, operations, risk, tech and digital, and climate and sustainability. That range matters because South Florida’s economy has become more diverse and more sophisticated.

Several themes are shaping client conversations right now. One is tariffs and how companies need to revisit their business models and rethink how they manage and structure their supply chains. Another is AI, which continues to dominate executive agendas. Companies want to understand how to use AI not only to improve productivity, but also to compete more effectively and better serve customers.

We are doing a great deal of work in digital, technology, and AI transformation, while also helping clients improve efficiency, effectiveness, and growth. That reflects what South Florida has become: a market no longer defined by a few legacy industries, but by a wider and more dynamic set of sectors looking for both resilience and opportunity.

How is BCG using AI and advanced digital capabilities to improve client outcomes?

BCG has built a deep digital bench. Across the firm, we have data scientists, engineers, growth architects, venture architects, designers, and product managers, along with AI Ph.Ds. We are also constantly building new AI software solutions for clients.

Those solutions address a range of business needs. In some cases, they focus on efficiency. In others, they improve customer experience or support growth. Call centers are one example where AI can improve service levels, boost effectiveness, and streamline operations. Marketing is another area where companies are using AI to generate more tailored and varied creative content more quickly.

The key point, however, is that technology alone is not enough. It is not just about introducing a new tool. Organizations only realize the full value of AI when they redesign how work gets done around it. That means changing business processes, building new capabilities, and thinking differently about how teams operate. Without that shift in the supporting operating model, the technology is unlikely to deliver its full impact.

What is helping BCG attract and retain talent in Miami’s competitive market?

At BCG, we believe in unlocking the potential of those who advance the world. We focus on creating an environment that is both challenging and rewarding. People who join BCG have the chance to work across many industries and functions, which gives them a broad and valuable learning experience. That is especially attractive in a market like Miami, which continues to draw globally minded and ambitious professionals.

Culture is also a major differentiator. BCG is a highly collaborative firm, and we place a strong value on diversity of background, perspective, and experience. In Miami, that is especially visible because the office is so international. That diversity of experience strengthens both our client work and the environment we create internally.

We are also deeply committed to learning and development. Miami serves as a pilot office for many training efforts, including AI certification and other capability-building initiatives. At every level, there is a strong emphasis on continuous improvement. That makes the office attractive not only to recruits but also to people who want to keep growing throughout their careers.

At the same time, culture matters beyond the work itself. We work hard, but we also make space to celebrate the diversity of the team and build community, whether through office traditions, events, or shared experiences that bring people together outside of project work.

How does BCG engage with the broader Miami community?

Community engagement is an important part of our presence in Miami. We have partnered with several local organizations, including the Miami mayor’s office, Camillus House, the Everglades Foundation, Second Harvest Food Bank, and the Miami Center for Mental Health and Recovery.

In some cases, we provide the same kind of strategic support that we would offer to a client. For example, with the city of Miami and Venture Miami, we supported the city’s vision to become the “capital of capital” by partnering to define ambitions around financial and human capital; identify key sectors such as health, medtech, fintech, crypto, and cleantech; and build a roadmap for action.

We have also worked with the Everglades Foundation on long-term strategy related to restoration and protection, and with Camillus House on branding, donor engagement, and fundraising strategy. These efforts allow us to bring our core capabilities to organizations addressing major local challenges.

That work is complemented by hands-on involvement. We organize a community service day where more than 100 consultants support local charities, participate in Give Miami Day, run an annual toy drive, and lead clothing and essentials drives for organizations such as Chapman Partnership. Being active in the community is an essential part of being a responsible and relevant player in Miami.

How does the Miami office combine local relationships with BCG’s global network?

BCG has more than 100 offices in 50 countries, and that reach is one of the firm’s greatest strengths. For clients in Miami and across Florida, it means we can bring the best expertise from anywhere in the world to the table.

Our teams are constantly collaborating across borders and time zones. Miami is especially well positioned within that model because of its geography, its cultural fluency, and its role as a connector across the Americas.

What role will digital and AI capabilities play in the future of the Miami office?

They are central to our future. We already see the Miami office as a leader within BCG on AI, technology, and digital, and we want to continue building on that position. We have a strong concentration of digital talent here through BCG X, which gives the office a distinctive capability set.

As AI becomes more relevant across industries, the value of combining technical talent, strategic insight, and implementation expertise in one office will only grow. Miami is well positioned for that because it continues to attract companies, capital, and talent from many directions at once.

Over the next several years, we expect the office to continue growing in influence, both within BCG and in the broader market. The opportunity is not only to remain a major office in the United States, but also to help shape how companies across the Americas think about growth, innovation, and transformation.