Spotlight On: Mario Bass, President & CEO, Visit San Antonio

Mario_Bass_Spotlight_OnNovember 2025 — Mario Bass, president and CEO of Visit San Antonio, talked to Invest: about the many factors contributing to the city’s consistent growth. “San Antonio has a strong history of investment that produces a high rate of return. From a meetings and tourism standpoint, San Antonio has always been a steady destination,” he said.

How are you approaching the transition from strategic lead to president, and what priorities are you carrying forward from your previous roles?

We are cautiously optimistic as we move forward in promoting San Antonio as a premier travel destination. Economic headwinds reported in the news are guiding Visit San Antonio’s current priorities. In 2025, we started to see disruption in the marketplace on both the leisure and meetings sides. The organization is getting back to our core business model: selling and marketing the destination. We’re focused on “putting heads in beds” and ensuring everything we do is driving Hotel Occupancy Tax (HOT) and sales tax to the destination. We want to see a strong group base in the destination. We are realigning our priorities to ensure that they achieve our core mission.


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What external changes have you noticed over the past year in travel trends and regional infrastructure developments?

The largest external force is economic uncertainty, which will influence what people buy. People are still coming, but there have been fewer travelers. Our international numbers are down about 10% for 2025 compared to 2024. The main international markets driving the majority of demand are Canada and Mexico, with Mexico leading the way with almost 2 million visitors. As an organization, we are focusing our efforts on where we will have the biggest impact—our regional and nearby international markets, and finding a strong group base. A strong group base will take out the volatility associated with the leisure traveler, who is more susceptible to economic uncertainties. Leisure is a more fickle market segment, one that is critical to the success of our destination. There are more than 40 million Texans in our backyard who can drive here, creating a strong regional market.

What makes San Antonio attractive to tourists, investors, and businesses?

Individuals and developers are still building hotels. The community is investing in a new convention and entertainment district. Like any investment, it’s not about what’s happening in the marketplace today, but what’s happening in the future. San Antonio has a strong history of investment that produces a high rate of return. From a meetings and tourism standpoint, San Antonio has always been a steady destination. This point is not lost on investors. What makes San Antonio special for the group customer, which drives a lot of investment, is its central location to the rest of the United States. Our walkable downtown campus for meetings and conventions is a big draw, with over 4,000 hotel rooms within a several-block radius. The Henry B. Gonzalez Convention Center is within walking distance. The San Antonio River Walk is known colloquially as “The World’s Largest Hotel Lobby.” Seventy percent of our visitation comes from leisure. We have many attractions, including the Alamo, River Walk, theme parks, a rich and historic culinary scene, and the Pearl District. Consumer sentiment in summer 2024 was positive. Even with the economic uncertainty, travelers still chose to travel, but stayed closer to home. This bodes well for San Antonio.

What is it about the culture in San Antonio that makes travelers feel immersed in the city?

One of San Antonio’s top tourism assets is its people. We have a warm heart and an authentic culture that we convey to visitors. We like to say, “Every Texan has two homes: where they’re from, and San Antonio.” We are always warm and welcoming, which enhances the city’s experience. The 300-year history of the city resonates with visitors. Authenticity is a powerful attractor for visitors, and San Antonio provides that with our UNESCO World Heritage at the Alamo and National Park Service Missions. The Alamo site is undergoing redevelopment to be brought back to its original place of history and gravitas, giving it a stronger sense of place within the city. Paired with the River Walk and UNESCO World Culinary designation, the city offers an experience with soul.

How are the enhancements at San Antonio International Airport supporting your goals?

Post-pandemic, the airport has added 10 new destinations, including significant expansion throughout Mexico. San Luis Potosi and Morelia are two notable recent additions. We are up to 48 nonstop flights from other destinations into the city. With a new terminal, we are adding 18 more gates, which will significantly increase our capacity and double the square footage of the airport. These developments are critical for supporting future tourism and economic development of the city. This infrastructure supports San Antonio’s status as one of the fastest-growing cities in the United States.

How is Visit San Antonio helping businesses develop the local workforce?

Tourism is one of the Top 4 economic drivers for San Antonio. About 150,000 San Antonians are employed in the service industry. We work closely with the city of San Antonio, local education institutions, hotel partners, and greater:SATX to maintain the talent pipeline. Hospitality is a place for many people to start their careers, even if they don’t stay in the industry. It’s also a place where many people finish their careers. We can fill the full career spectrum and workforce gaps.

Are there any additional partnerships beyond the typical tourism core that you use to enhance the visitor experience?

We emphasize a high level of collaboration between Visit San Antonio and the other resources in the city, not only to impact tourism but also to impact the investment and economic development of the region. We focus on intentional partnerships with the city, the San Antonio Hotel Lodging Association, the Visitor Alliance, Centro Antonio, and greater:SATX. Our collaborative decisions balance business and community impact. The tourism landscape is becoming more and more competitive every year. Investors going into Austin, Dallas, and Houston are investing heavily in tourism and creating more competition. We have to be intentional on how, as a destination, we elevate the reputation of San Antonio.

What impact will the Sports & Entertainment District project have on Visit San Antonio?

The Sports & Entertainment District project is a top priority and presents a game-changing opportunity for group and convention business and events, drawing leisure travelers. We’re particularly excited about adding 200,000 square feet of contiguous exhibit space, allowing us to go after large groups. There is also the addition of a ballroom and breakout rooms. This opportunity will enable the pursuit of $1 billion in new group business.

Want more? Read the Invest: San Antonio report.

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Spotlight On: Kathleen Patrick, President, CarepathRx & Chartwell Pharmacy

Kathleen_Patrick_Spotlight_OnNovember 2025 — Kathleen Patrick, president of CarepathRx & Chartwell Pharmacy, spoke with Invest: about the company’s innovative approach to home infusion therapy. “We have more than 25,000 patients that depend on us, and our employees provide them with the best care available. Our job is to help them receive their therapy in the most successful, yet unobtrusive, way possible,” she said.

What changes over the past year have most impacted CarepathRx’s operations in Pittsburgh?

Pittsburgh has been a hub for healthcare innovation for several decades. We work with patients that do not need to be cared for in a hospital setting. Our pharmacists and nurses work very hard to help our patients live their lives however they wish, with minimal interruption of work schedules or family responsibilities. We make sure their disease state or chronic condition is not what is driving their everyday schedules. 

With the nursing shortage, we are expanding the role of technology, particularly when monitoring our home infusion patients. Many new drugs coming to market require a different skillset and monitoring from our clinicians. In the past, those drugs would have only been administered in a hospital, but now we are safely delivering them in the home every day. Chartwell Pharmacy, which CarepathRx manages on behalf of UPMC health system, is the only pharmacy in the country that can track all aspects of home infusion through cloud-based technology: from electronic coolers to ensure appropriate drug temperature is maintained, to wearable devices tracking patient vitals, and cloud-based pumps that control and record the rate of the infusion.

We are going to see additional technological advancements as we move forward. People prefer not to go to assisted living or long-term care facilities, so technology must keep up with those expectations. 

We continually look at ways to transform the business — for both home infusion and specialty pharmacy — in innovative ways. We partner with pharma on many new drug releases and how to bring them into the home in new ways. We focus on the patient so they can receive their medication in a way that is most appropriate for their lifestyle. We want to expand our practice creatively in a way that makes the patient happy, satisfied, and committed to staying on therapy. We have a well-trained clinical team that works with a patient’s family to determine any untoward reactions to help keep them on their prescribed treatment.


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How are you approaching workforce development to meet growing demand?

The nursing shortage is very challenging. During COVID, hospitals wanted to move their patients to the community setting. We had to change our approach to how we partnered with nursing, how we educated nursing, and how we did so much of it virtually. 

In home infusion, the goal is for the patient to be self-sufficient in their care. Nurses are utilized for a period, then teach the family how to maintain their medication. We created QR codes so patients and community-based nurses can easily access information and education. We have a library with information on every medication, since each must be handled differently. 

You can’t replace a nurse, but you can extend care through teaching and support. We have highly trained nursing staff internally, and they train other nursing agencies across the country.

What challenges do you see in delivering infusion and specialty pharmacy care?

There are many great new drugs coming out, but they have high price tags. Ensuring patients can afford these drugs is very important to us. We work with foundations and pharma partners to reduce costs and keep patients on their prescribed drugs. This year, we provided between $60 million to $70 million in foundation care for our patients. With so many new drugs reaching the market, there are different indications and clinical pathways to provide that drug in the home in the most appropriate way. We have a team that evaluates new drugs and how to provide care for patients, and we share the work with our partnered health systems across the country.

Looking ahead, what are your key goals and priorities for CarepathRx in Pittsburgh and for the industry more broadly?

We want to bring the great clinical programs of Chartwell Pharmacy to the rest of the country, either through expansion of Chartwell’s footprint, or through partnerships with other health systems. Our story is not just focused on growth, but on patient-focused care. We will continue to expand our technology and work with pharma to bring care into the home. We will work with all of the key stakeholders in a way that builds hub services and new partnerships to continue to take our patient service models to health systems across the country. We set up our partner pharmacies to compete with national pharmacies, who are not innovating at quite the same scale as you would expect from an academic health system like UPMC.

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Spotlight On: Eric Goldstein, President & CEO, King of Prussia District

Eric_Goldstein_Spotlight_OnNovember 2025 — King of Prussia District has experienced a notable shift over the past year, moving beyond its established reputation for retail and dining to dramatically increase its focus on experiential and entertainment-based economic development projects. “The economic results are clear: King of Prussia boasts a high-performing commercial economy and its vacancy rates are exceptionally low across multiple sectors,” Eric Goldstein, President and CEO of King of Prussia District, told Invest:.

What is the most meaningful progress that the district has made in the past year?

King of Prussia has seen a notable surge in entertainment and experiential economic development projects over the past year. This is a welcome and necessary expansion of King of Prussia’s core reputation for pure retail and dining as more and more employees and residents seek family-friendly entertainment options. For my organization, we’ve made significant progress developing several multimodal trail networks within the township. This has been a major organizational priority as we seek to improve pedestrian connections and connect the residential and business areas to the surrounding Circuit Trail systems.


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What are the trends that are most influencing the evolution of suburban districts like King of Prussia?

King of Prussia has thrived in the post-pandemic environment, largely due to its unparalleled accessibility. Located at the intersection of major southeastern Pennsylvania highways, this prime location has been the bedrock of its success for decades. This excellent access, coupled with a wide array of amenities and resources, is precisely what today’s companies and residents seek. The traditional corporate park is no longer appealing; to successfully bring employees back to the office, a community must offer compelling reasons beyond the workspace itself, such as quality restaurants, retail, and entertainment. This focus on growing entertainment and amenities is a key factor in the area’s ongoing appeal.

King of Prussia experienced significant residential growth over the last 10 years, with the population expanding from roughly 28,000 to nearly 37,000. Over 4,000 new, high-quality housing units of various types have been added, creating a vibrant character and strong offerings. On the office front, the vacancy rate is roughly half that of downtown Philadelphia, positioning King of Prussia as a high-performing commercial office market that is routinely significantly outpacing most of our suburban competitors as well. The community continues to see substantial development across new retail, restaurants, and entertainment offerings.

How do you promote the district to attract new businesses?

King of Prussia District has had numerous campaigns to attract businesses over the years. The most recent initiative is the HQKOP campaign, which is evolving into a new campaign set for release in 2026. This evolution is informed by extensive feedback from stakeholders, commercial brokers, and C-suite executives.

Consistently, the two most important factors highlighted by all groups — stakeholders, CEOs, commercial brokers, and residents — are access and amenities. This was repeatedly emphasized. These two elements are considered crucial for a community to thrive in the post-pandemic environment, helping companies encourage employees to return and fostering a dynamic live, work, play environment.

Why do you think big brands like Netflix choose King of Prussia?

King of Prussia is an exceptional hub for retail. In most major U.S. cities, core retail and department store anchors are situated downtown, but Philadelphia is an anomaly — its last downtown department store, a Macy’s, closed years ago. In King of Prussia, however, the retail scene is a juggernaut. The area is home to the world-famous King of Prussia Mall, boasting approximately 470 stores and nearly 3 million square feet of space, featuring major department stores like Nordstrom, Neiman Marcus, Bloomingdale’s and Macy’s.

Brands consistently choose King of Prussia due to the long-established strength of retail in the area and the presence of world-class facilities like the mall. King of Prussia has become a key testing ground for brands; many stores within the mall are the only locations in the entire Commonwealth of Pennsylvania. This market strength extends beyond traditional retail to entertainment, too. The decision by Netflix to open its first Netflix House in the country here in King of Prussia highlights this community’s strong appeal in both retail and entertainment. It’s the same reason Eataly chose King of Prussia as their first PA location.

What are your top priorities for the next three to five years?

King of Prussia is an established and successful economic hub poised for continued growth across several sectors. Projected areas of development include the expansion of existing retail and dining options, which is a community strength. Significant development is also anticipated in the family-oriented entertainment sector. Additionally, growth in residential development is expected, with demand continuing to remain strong. My organization will also continue to prioritize quality of life improvements such as park development and additional trails as well as maintaining our focus on business recruitment and retention.

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Building safer communities through tech and trust

Writer: Pablo Marquez

West_Palm_BeachOctober 2025 — Palm Beach County is advancing innovative public safety initiatives designed to enhance emergency response, prevent crime, and ensure the well-being of residents. From cutting-edge technology to community-driven programs, the county is taking a multifaceted approach to keeping people safe.

“Public safety is a mayor’s top priority, as beautiful buildings won’t attract tenants without a safe reputation,” said West Palm Beach Mayor Keith James in an interview with Invest:. “Equally important is the law enforcement-community relationship — ensuring residents see officers as allies through intentional outreach. Every neighborhood deserves safety, regardless of ZIP code.”

The Palm Beach County Public Safety Department has significantly improved 911 services through modernized systems aimed at streamlining emergency response. The department oversees a network of services, including fire rescue and law enforcement, that are critical during emergencies. With a robust 911 system and real-time data sharing, the county is reducing response times and ensuring help arrives quickly when needed. Recent upgrades to dispatch technology allow for faster deployment of first responders during critical incidents.

The West Palm Beach Police Department has gained national recognition for its innovative use of drones in policing. In September 2025, the department won the National Aerial Achievement Award for its cutting-edge drone program. These drones are deployed in high-risk situations — such as search-and-rescue missions or crowd monitoring — providing real-time aerial views that improve safety while minimizing risks for officers.

Further south in Boca Raton, investment in additional training and certifications has strengthened the city’s public safety efforts.

“Our police and fire departments receive national and international recognition. We are one of the few fire departments in the nation with an ISO Class 1 rating, placing us among the top 0.5% of all agencies,” Boca Raton Mayor Scott Singer told Invest:. “We also recently partnered with Palm Beach County to add dedicated Homeless Outreach Team members in Boca Raton. While we have a low homeless population, our goal is to bring that number down to zero by helping each individual find a long-term solution.”

Beyond technology and training, Palm Beach County continues to emphasize community engagement in public safety. Programs such as Neighborhood Watch and community policing initiatives encourage residents to collaborate with law enforcement, report suspicious activity, and build stronger neighborhood ties. The county has also funded criminal justice reform initiatives, including programs addressing substance abuse and mental health, to ensure people in crisis receive proper care.

Local sentiment supports these efforts as demonstrated in a recent study by the West Palm Beach Downtown Development Authority, which surveyed 800 residents 18 or older in Palm Beach, Martin, St. Lucie, Indian River and Okeechobee counties about their visits to downtown West Palm Beach. Among respondents who visited three or more times in the past year, 60% rated their “feeling safe” as excellent; other excellent-ratings included restaurants (70%), landscaping/curb-appeal (68%) and entertainment (62%).

These local ratings align with a favorable national crime-trend backdrop. According to the Federal Bureau of Investigation, violent crime in the U.S. fell an estimated 4.5% in 2024 compared with 2023. Murders dropped 14.9%, robberies down 8.9%, aggravated assaults fell 3.0%, and property crime declined 8.1%.

Palm Beach County’s commitment to improved technology, proactive community engagement, and robust reform funding is reflected in both local perception and national statistics. With continued collaboration among local agencies and stakeholders, the county remains focused on creating a safer, more resilient environment for all residents.

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Spotlight On: Melissa Meeker, CEO, The Water Tower

Melissa_Meeker_Spotlight_OnOctober 2025 — Melissa Meeker, CEO of The Water Tower, sat down with Focus: to discuss how federal grants have helped transform the nonprofit organization’s workforce training programs, the impact AI and new technologies are having on the water utility industry, and what The Water Tower is doing to help recruit and retain talent in a challenging and ever changing market space.

What changes over the past year have most impacted the organization and in what ways?

At the end of last year, we received a large federal grant that has really transformed our workforce training programs for water utilities and significantly expanded our partnerships with social service NGOs. What was already a strong program has now been supercharged. It’s truly impacting people’s lives and addressing workforce needs.

How has the adoption of AI and other digital technologies progressed?

This is the most dynamic part of our work. Water utilities can be very conservative and slow to adopt new technologies, which makes total sense when you consider that they are responsible for protecting public health and the environment. These technologies, however, can provide great value, so we host workshops, conferences, and open house-type events to showcase technologies and case studies. With the goal of helping the water workforce through digital innovations, we are able to improve treatment and process efficiencies, save energy, conserve water at the consumer level, and so much more. We’re also training tomorrow’s workforce on these technologies, including using digital twins as training tools, enabling trainees to better understand key concepts and hit the ground running once they get hired.

One example of an innovative tool we are developing is a GPT-based chatbot inspired by Jerry, an 81-year old operator of a small system in Georgia. Jerry holds decades of institutional knowledge and operational expertise in his memory. The town can’t afford to lose that critical insight, so we are looking at different ways to capture it. Currently, we are essentially transferring the information from his brain into a computer that uses AI to offer advice. The chatbot allows others to ask, “What would Jerry do in this scenario?” and receive guidance instantly. Although it can’t replace the operator, it can certainly help troubleshoot issues that may arise.

When it comes to challenges like climate change, how is your organization addressing these issues through the use of technologies, collaboration, or more?

In the water utility space, climate change and more intense storms mean shifts in how much, when, and where water arrives. Utilities are looking more at the potential for cascading failures, for example, what happens if the utility is able to weather the storm, but the power grid fails? We’re not just adopting new technologies, we’re focused on building resilience. That means replacing systems with smart technologies and elevating vulnerable infrastructure to withstand floods. We’re also fostering thought leadership on timely issues. Last year, we had 9,000 visitors to our campus, including universities, utilities and businesses eager to engage in conversations about resiliency, technologies, and workforce.

What types of companies are using your lab and what problems are they looking to solve?

The lab is doing some really cool projects, focusing on emerging contaminants like PFAs. These “forever” chemicals are manmade and have been used for years in water and fireproofing, in pots and pans, and even in things like dental floss. And they are really hard to destroy. On one hand, we’re working with companies to refine methodologies to analyze these compounds and look at innovative treatment technologies that not just remove, but destroy these complex, regulated, and not yet regulated contaminants. We are also evaluating real-time monitoring technologies for lakes and rivers, which are our drinking water sources, that can help utilities prepare for challenges while protecting public health.

How do partnerships help your organization to achieve its goals?

Our partners all have the same goal of helping water utilities and industry tackle challenges that they face in water treatment, monitoring, and delivery. Whether it is an academic institution shifting from theoretical research to applied research, engineering firms who can bring expertise and diverse experiences, construction firms who want to be part of the solution, or companies focused on AI and machine learning, or who have developed a unique widget, we collectively work to solve real-world problems in water, wastewater, reuse, and stormwater. Tomorrow’s challenges can seem daunting, but together we can solve anything.

What are the biggest challenges that utilities face?

Recruiting is a major challenge — people rarely consider careers in water. There is a lot that goes on between turning on your tap and flushing your toilet, which translates into a wide range of job opportunities out there. With the industry facing a wave of retirements we’re rethinking how we reach people. At The Water Tower, we take a different approach when it comes to recruitment, using tailored social media campaigns and working with nonprofits to engage communities directly. 

For example, many people, such as homeschoolers, youth aging out of foster care, and others who are often overlooked, don’t even know these water jobs exist. Our training graduates are landing solid jobs with benefits and a career pathway. I’ve heard several say that they never saw themselves in a career. I believe we are making an impact and not only addressing a workforce need, but also improving communities. There are challenges, the largest being the different ways people really engage and learn, which has required us to shift the way we teach. Our approach is hands-on, practical, and tailored for specific population segments. Many often struggle in traditional classroom settings, so we blend academics with real-world experience. They see a process on a slide, then do it themselves on our campus or at a plant. This has helped these individuals to really learn and understand what they are doing, setting them up for success at their future jobs.

Looking ahead, what are your organization’s top priorities for the next three to five years?

Our vision is to build a thriving ecosystem of innovation driven by water challenges informed by research and powered by people. At the top of our priority list is our commitment to staying ahead of the challenges facing water — anticipating what’s coming next, being ready for it, and bringing solutions to the table. As TWT continues to grow, we’re also focused on attracting water-related companies that could benefit from being on our campus. We have the physical space and are actively working to bring industry in to support important advancements for the water sector.

Want more? Read the Focus: Atlanta report.

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For stronger leadership, two is better than one

Abby Lindenberg is founder and CEO of media platform caa. She discusses leadership challenges and forward-thinking approaches.
Abby Lindenberg is the founder and CEO of media platform caa.

I started dancing when I was 10 years old. In the dancing world, that’s about seven years too late. But I didn’t care. I was obsessed! That first year, I started with ballet. The second year, I doubled it, taking both ballet and jazz. By my senior year of high school, I was dancing at four different studios every single day of the week. I was no stranger to the competition circuit, taking on the famed solo position, and when it was recital season, there was no other activity that was more important than preparing for the big performance.

When I was in college, I started dancing salsa, and once again, I was obsessed. With a dancing background like mine, you might assume it was an easy transition for me. And in many ways, it was. I could turn fast and I could pick up on new moves incredibly easily. But for the first time in my dancing career, I, the follower, was at the behest of my partner, the lead. Completely ready to perform on my own, I would often predict the move my partner wanted to make and do the steps independently rather than wait for his lead. This, in the partner dancing world, is a big no-no. Everything from finding my frame to give both space and stability to my partner to waiting for the slight of a hand or subtle cue was an incredibly challenging transition from solo dancing to partner. Now, I love it. There is such freedom in letting go and trusting your partner. But 20 years ago, I fought it, thinking I either knew better or that it was my responsibility to do it on my own.

Leadership

What does this have to do with the business world or leadership? Many times, leaders feel very alone. At the end of the day, CEOs are decision-makers, but we can’t see the whole picture all the time. That is why it is so important to have an outside partner who knows the dance as well as you do and can hold you accountable in a way that someone inside the organization simply cannot. To keep my leadership skills strong, I call in my accountability partners, who time and time again have helped save the day.

I’m grateful that I have many accountability partners. I have my friend who is a fellow entrepreneur, who will meet up with me on a Sunday and walk up and down the pier on South Beach tossing over different problems we’re both experiencing, offering each other motivation, advice, or even mindfulness techniques. I have my best friend who will look at a particular problem from all sides of that coin, pointing out hard truths that I couldn’t see myself. And I have my dad and CFO who toggles between his different roles in my life, stepping up to give me financial wisdom or the “atta girl” that only a dad can deliver.

Much like my dance partners, after I lay out the situation, I let my account ability partner lead. I trust that, much like a well executed dance, they want to create something beautiful with me and can show me something that I can’t see in the moment.

When identifying your accountability partner, I like to consider three points:

  1. Is this a person who can give you a balanced option? Your accountability partner should never just agree with you or blow smoke up your behind.
  2. Can I really listen to this person? You might get responses that you don’t agree with. Can you be open to their constructive criticism?
  3. Can this person continually hold you accountable? This person shouldn’t be someone you just meet once. This should be someone you can follow up with, but also someone who will follow up with you.

What I’ve had to do in leadership is recognize that I cannot and should not do it all or know it all. But it is up to me to learn, grow and move the needle. Leaders need to know what they don’t know, seek out the answers, and be open and receptive to contradictory beliefs or ideas in order to be able to come back into the office and lead their teams to achieve the best results. Of course, you must have wonderful internal team members, experts in their areas, but my point here is that leaders must also have sage external advice. I have found that carefully curating my accountability partners from outside my company has enabled me to steer the best course of action for the betterment of the internal group.

Who are your accountability partners? How are you qualifying them to offer prudent and trusted advice and keep you on course? Most importantly, are you able to allow them to lead — meaning taking your blinders off and opening your ears to constructive criticism — to enable those moments of clarity?

Spotlight On: Chris Celtruda, Chief Executive Officer, Chromalloy

Chris_Celtruda_Spotlight_OnOctober 2025 — In an interview with Invest:, Chris Celtruda, chief executive officer of Chromalloy, highlighted the company’s commitment to meeting surging demand in commercial aviation and power generation for data centers. The company is expanding its global manufacturing footprint, and working collaboratively with regulators to ensure supply chain resilience.

Since taking over as CEO in mid‑2024, what have you identified as the single greatest opportunity for Chromalloy to grow or differentiate itself?

A significant portion of my time is focused on growth. Chromalloy is a company that has been in operation for nearly 75 years and the company was founded on creating value for turbine engine owners, whether for an aerospace turbine engine or a ground-based power turbine engine. That is truly where our growth proposition originates. We are also providers of alternate part solutions to repair jet engines and gas turbines that are used for powering data centers and for trim power. We are the alternate to the original equipment manufacturer. Our engineering team has been working diligently to develop parts that function identically to the parts from Original Equipment Manufacturers (OEMs) like Pratt & Whitney, GE, or Siemens. 

For aerospace applications, our parts go to the Federal Aviation Administration (FAA) for approval, and we are able to manufacture and sell them at a price that is more competitive than purchasing them directly from  the original equipment manufacturer.This means that our growth is intrinsically tied to creating value. This growth story is driven by several factors. On the aviation side, the supply chain has struggled with capacity, and the OEMs have had a difficult time meeting the demand for parts. Our ability to provide alternative parts and the manufacturing capacity we have invested in provides a significant growth vector for us. 

On the industrial side, the proliferation of data centers for AI, crypto and other cyber activities is a major driver. Every data center generally has a turbine engine to provide power at peak load. Many of the OEMs we work with, such as Solar and Siemens, are sold out through the end of 2026. We play a critical role in manufacturing parts to restore engines that are run out or worn out to fill the immediate need for power. We have very compelling end markets in commercial aviation and commercial power for data centers. The fact that we possess the technology, the capacity and the will to invest to answer the demands of the market is what will ultimately drive our growth.

How is Chromalloy balancing the demands of cost reduction for customers with investments in innovation?

That is an area where every year we budget a certain amount of our investment to drive productivity. It has been a very inflationary environment. The cost of raw materials, such as aluminum and steel, and the more exotic metals we consume has increased. There has also been labor inflation. One of the ways we offset material and labor cost increases is through productivity. First and foremost, we have a real commitment to lean manufacturing and continuous improvement. A portion of our organization focuses on teaching problem-solving to our employees. First pass yield, ensuring every part we make or repair is correct the first time, is a major driver of productivity. 

The second component is investment in technology. In any given year, we may invest $30-50 million in equipment across our network. Our core technologies include specialized welding techniques using lasers and electron beams. We also use electron beam physical vapor deposition (EB-PVD), which is the ceramic coating applied to turbine blades. Our investment in technology has automated some of these processes and combined processes, allowing us to perform work in one pass without errors. The last layer is industrial automation. We continue to hire people, and our overall headcount is growing. However, we find that skilled labor is a challenge. We often look at simple tasks and find ways to automate them using robots and cobots. 

When we inaugurated the new facility in Tampa, we showcased robots we are using for deburring and grinding. That is a task a human being used to perform and it was very tedious manual labor. We now have a robot that does that. We are looking at automating other high-volume, menial tasks. This allows the person to go and perform other high-value tasks. We view our ability to be competitive as driven by process through lean principles and driven by investment in technology. This in no way diminishes our role as an employer of choice. We tend to automate the very monotonous, repetitive steps that many people do not enjoy doing. That frees up our talented people to do things a machine cannot do, which require abstract reasoning and artisanship.

What role does sustainability play in your long‑term strategy, both in the manufacturing and repair processes and in the supply chain?

Technology is really important to everything that we do and we refresh our strategy annually. Through our market studies, we do a lot of research on what our competitors are doing from a technology point of view and what research is being done at government and university laboratories. We evaluate those technologies to determine which ones we need to understand and invest in to enhance our product and repair services. Our efforts are focused on several key areas, including coatings and additive manufacturing. We extensively utilize metallic 3D printing for tools, dies and casting forms, tasks previously performed by toolmakers, significantly accelerating the replication process. Additionally, we are dedicating considerable time to AI, having observed that even basic applications, such as Microsoft’s Copilot, yield significant time savings. 

We are actively benchmarking AI applications, particularly for factory automation. AI can automate tasks like invoice matching and releasing work orders with high accuracy, eliminating the need for a physical scheduler. This streamlines processes, converting orders to cash faster, and significantly impacting profitability. We believe AI tools will be invaluable in achieving these efficiencies. Beyond AI, we are exploring adjacent markets. With 75 years of experience in commercial aviation and long-standing relationships with the U.S. military and the energy/power market, we see opportunities to expand our turbomachinery solutions into the burgeoning commercial space market for propulsion systems. Our coatings technology may also apply to turbomachinery used for natural gas pipeline compressors.

Our approach involves building technology roadmaps that prioritize base technologies for future competitiveness and then evaluating markets where our competencies can be leveraged. This mindset allows us to address customer challenges related to part availability, affordability, and reliability. Our comprehensive suite of solutions fosters future growth and reinforces our reputation as a technology-driven problem-solver.

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Spotlight On: Elizabeth Goodwin, Senior Managing Director & Tennessee Market Leader, CBRE

Elizabeth_Goodwin_Spotlight_OnOctober 2025 — In an interview with Invest:, Elizabeth Goodwin, senior managing director and Tennessee market leader at CBRE, said that Nashville’s rapid growth is driving the company to evolve its strategies across sectors, with a strong emphasis on technology, data, and client-focused innovation. “We’re now aligning more closely with the growth and needs of Nashville by offering those services locally,” Goodwin shared.

What changes over the past year have had the most significant impact on your organization, and in what ways?

Nashville is full of opportunities, but it’s also evolving quickly. Nashville’s rapid growth, particularly in the tech sector, is a key focus for CBRE. Our recent “Scoring Tech Talent in 2025” report highlighted Nashville’s strong position, ranking it third in the nation for tech job growth.
Another unique growth opportunity exists within healthcare. Last year, we added Alan Kirby as a leader of our Healthcare Services Group in Nashville to help us navigate this complex industry.

Across the board, CBRE is seeing strong growth in capital markets and leasing. We’ve also expanded our property management team to address our clients’ evolving needs.

As Nashville continues to grow, how is CBRE adjusting its strategies to meet your clients’ evolving needs?

We work closely with our clients to help them adapt and thrive by leveraging our CBRE data, being creative, and tapping into CBRE’s impressive platform to deliver solutions that make sense for each client’s business. Balancing those priorities is always complex, but I enjoy it. Our goal is to help our clients navigate these changes with confidence and to position CBRE as a trusted partner that adds measurable value in every engagement.

Could you expand on what’s driving office leasing activity?

There’s a real desire to be in Tennessee, and Nashville in particular, which is drawing in more businesses. This is clearly reflected in the numbers; our Q2 Office report showed leasing volume more than doubled quarter-over-quarter to 1.3 million square feet, with three leases exceeding 100,000 square feet.

We’re also seeing the ‘Amazon effect’ at play. The presence of Amazon and other major companies is attracting a wave of related businesses, bringing with them a highly skilled workforce. This influx of talent further fuels Nashville’s growth.
Additionally, Nashville has a strong educational base, with universities like Vanderbilt, Belmont, and Lipscomb, as well as the University of Tennessee system across the state. We’re a hub for young professionals, not just across the Southeast but across the country. This influx of new talent is vital to filling our offices.

What trends are you seeing in investor interest and tenant demand?

We’re starting to see a real shift in multifamily. Interest rates have come down, and for the first time in years, institutional banks are lending again — we’re already seeing significant deals close with major bank financing behind them. At the same time, Nashville’s tenant demand is steady, with 80-plus people moving here every day. That combination of strong demand and fresh capital is driving new activity. To ensure we’re ready to support this momentum, we’ve strategically expanded our multifamily team to four dedicated professionals, backed by a strong operations staff.

What types of commercial assets are most in demand right now across the Tennessee markets you oversee?

Retail has been a bit of a surprise. After a challenging period during the early stages of COVID, we’re witnessing robust absorption as people return to dining, shopping, and engaging in activities.

Healthcare is becoming more retail-oriented, too, with minute clinics and therapy offices being incorporated into mixed-use developments. So, really, mixed-use is booming.

To expand on that, we’re seeing some really interesting trends emerge across the board. Data centers are a hot topic, and that’s not just a Tennessee phenomenon. We’re seeing significant investment and growth in that sector nationwide. The demand is incredibly high — we’re talking about substantial increases in supply, as you can imagine. What’s particularly exciting for Tennessee is our strong infrastructure. The robust power grid, thanks to the Tennessee Valley Authority (TVA), is a huge draw for data center developers, which positions us well to capitalize on this growth.

How important are amenities and sustainability features in today’s leasing landscape?

Amenities are extremely important — just as much as sustainability is, but they’re more tenant-specific. For some companies, sustainability is built into their broader mission, but amenities tend to be the priority across the board.

Office tenants want Class A spaces. If they’re coming back into the office, they want a reason to be there: gyms, outdoor spaces, Wi-Fi-enabled patios, on-site cafés, convenient lunch options within easy walking distance, and even dry-cleaning services. 

Developers are retrofitting older buildings to add amenities that just weren’t considered important eight to 10 years ago. Now, they’re essential. 

For example, CBRE has a solution that centralizes everything from tenant services to building amenities through an app, improving efficiency and the tenant experience. This tool is part of our property management services and is currently being implemented in spaces such as Nashville Yards. It’s all about creating the kind of experience that makes people feel comfortable and productive.

Flexible workspaces have been a major trend over the last few years. Is that still a priority, and how are you advising clients on that front?

For clients, I recommend uniformity, having one standard office size rather than several. That’s a shift for law firms and banks, which traditionally use office size as a status symbol. Now, even senior professionals are opting for smaller offices in exchange for better shared amenities like lounges, collaborative areas, and high-quality furnishings.

Flexible workspace is still a major trend. Our own office is set up that way — we call it “hoteling.” No one has a permanent desk. There are open areas, huddle rooms, and small offices that anyone can reserve.

We even have executive offices available to all, regardless of title. Interestingly, those are the least used spaces because they feel too large or formal. People tend to prefer more intimate, efficient spaces.

Looking ahead, what are your top priorities for CBRE in Tennessee over the next few years?

Nashville is expanding rapidly, and so are we. The city has established itself on the national and international stage. We consistently rank among the top markets for investors across multiple sectors.

This recognition demands that we provide our clients with the same access to cutting-edge tools, data, and services found in major markets like New York, California, and Texas.

Tennessee hasn’t always had that exposure, not because we were excluded, but rather, we weren’t yet on the radar. Now, we are.

We’ve had tremendous support from local leadership over the past decade, including strong mayors and successful public-private partnerships, and now it’s time to build upon that foundation.

Personally, it’s incredibly rewarding to be a part of this growth. As a Nashville native, I’ve witnessed the growth firsthand. I’m fortunate to be in a position at CBRE where I can play even a small role in shaping its future. It’s an exciting time for both the city and our company.

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Inside the race to attract the next generation of CPAs

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Writer: Mirella Franzese

WorkforceOctober 2025 — Hundreds of thousands of job openings in the accounting profession are expected every year over the next decade, but they will likely remain empty. Once considered a stable and predictable career path, auditing and accounting continue to face significant talent gaps that threaten to disrupt the industry.

In fact, recent surveys and industry reports show that the number of accounting majors has declined over recent years as barriers like lengthy study requirements for CPA licensure keep students out of the profession. At the same time, many Boomer-era accountants are aging out of the profession or taking up new jobs. Between 2021 and 2023, more than 300,000 accountants retired or transitioned out of their roles, according to data from the U.S. Bureau of Labor Statistics, cited by GHJ. In the last decade alone, CPA candidates have fallen 27%, and many firms are reporting difficulties in hiring sufficiently experienced professionals at all levels, according to Auxis. The finance profession has also been impacted: over 90% of leaders struggle to find enough qualified accounting professionals. 

The talent crisis is also compounded by widespread competition for the remaining qualified recruits. Firms are not only competing with each other but also with other industries that are investing heavily in digital transformation, data analytics, and strategic advisory roles — areas increasingly integrated into modern accounting practices. 

With fewer students pursuing degrees in accounting, CPAs across the U.S. are rethinking their hiring strategies to attract and retain the next generation of professionals. Legislative changes — such as in Georgia and Pennsylvania, where the requirements to become a CPA have recently been eased — highlight efforts to open new pathways into the profession. Still, the talent pool remains limited, while demand is expected to grow, and firms are feeling the strain of this shrinking pipeline. Here is what industry leaders are doing to bridge the talent gap.

Andy_Young_Quote_StackAndy Young, Assistant Managing Partner, Forvis Mazars

Our industry, for a number of years, has had some challenges with fewer college students choosing to major in accounting. Pennsylvania recently passed a lower-hours threshold to be able to sit for the exam and become a CPA — one of many states to do so in an effort to open up more pathways to earning a CPA license. Although there was some good news recently showing that accounting majors were up 12% nationally in 2024 compared to 2023, the fact remains that fewer young people are earning accounting degrees than when I started with the firm. That trend has caused many firms of all sizes to rethink how they hire. At Forvis Mazars, we prioritize trying to get our talent up to speed and supporting their continued growth and development from day one. Today, these young professionals have to know what quality work looks like a lot quicker. Technology such as AI is taking some of the load off, but we lean into that with our people, letting them show off their skills and talent to our clients much earlier on. The fun part is the relationships that we build with our clients, and making sure that they see that from the get-go is critical. That’s why we feel like we can attract and retain high-quality employees.

Paul_Gabriele_Quote_StackPaul Gabriele, Partner – Private Client Services, EisnerAmper

The industry faces a talent shortage as fewer students are pursuing accounting degrees and CPA licensure. This decline is concerning, but it also presents an opportunity to rebrand the profession. Traditionally, accounting was perceived as monotonous, but today, it involves client communication, financial analysis, and leveraging AI and other technologies. We need to better communicate that accounting is a dynamic, leading-edge, fulfilling career path. We hope to reverse the trend by showcasing the exciting aspects of the profession, such as strategic advisory roles and innovation-driven work, to the next generation of graduates.

Yessica_Perez_Quote_StackYessica Perez, Tax Partner, Calvetti Ferguson

Finding CPAs has become more challenging. It’s a more limited pool now, but cities like Houston, DFW, and Nashville still offer strong talent. We actively encourage our employees to earn their CPA licenses. We provide bonuses and incentives for those who pass within their first year, along with access to learning tools and support for exam preparation. To retain talent, we focus on making employees feel valued and invested in. We prioritize learning, growth opportunities, and recognition. Pairing that with competitive compensation helps us maintain low turnover and a strong, motivated team.

Alan_Wink_Quote_StackAlan Wink, Managing Director – Capital Markets EisnerAmper

Younger people today have a different view of the world compared to other generations. Due to their knowledge and involvement with technologies, there is almost a need for instant gratification, and sometimes the accounting profession does not provide them with that. We are having the same issues that other accounting firms are facing in relation to finding and retaining talent. We also need to consider the impact of AI on the accounting profession. We are in the first inning of the AI game, and it will impact many professions. The value will come in interpreting the data to make informed decisions. Becoming an expert in data analysis will be key to being successful.

Mary_Roberts_Quote_StackMary Roberts, Director, BakerTilly

The accounting industry is not going away anytime soon, but the industry has a few challenges that appeal to college students looking to enter the accounting profession. However, I do think that is changing. For example, the legislation in Georgia has recently reduced the requirements to become a CPA. In addition, accounting is more than just auditing and tax — our professionals serve clients with a number of advisory services and are truly business consultants.  Baker Tilly believes that the accounting industry is exciting, challenging, and growing — all of which should appeal to professionals who want to have satisfying, long-term, successful careers.

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Spotlight On: Steve Meyer, CEO, PPR Capital Management

Steve_Meyer_Spotlight_OnOctober 2025 — In an interview with Invest:, Steve Meyer, CEO of PPR Capital Management, discussed strategic growth and the company’s commitment to community impact and innovation. “The foundation, the strategy, the people, and our trusted investors all contribute to what I believe is a compelling growth story with real purpose behind it”, he said.

What did you see as the greatest opportunities when you stepped into your role at PPR?

When I joined in 2022, PPR already had a strong foundation and a team of excellent, driven people. The team is collaborative and focused on our core mission of helping to build wealth and prosperity to our shareholders and investors, while making a positive impact on the communities in which we live, work and invest..

Coming from a much larger diversified financial services company at which I had worked for several decades, the partners and I knew I brought a fresh perspective. At the same time, we all knew there was a clear path ahead to build on PPR’s core strengths. Not knowing the intricate nuances of the real estate space was initially a challenge, but it also meant no idea was off limits. Some ideas might have seemed unconventional, but several turned out to be exactly what we needed. It quickly became clear we had to accelerate growth, double down on what we do well, build where we hadn’t yet invested and focus heavily on the customer experience. That became the foundation for our multi-year strategy, PPR Next.

A key reason that strategy has gained traction is alignment. Everyone at PPR, from the leadership team to frontline staff, understands how their work ties into our broader goals. That kind of shared clarity is a real driver of momentum.

We’re also uniquely positioned. While currently focused on real estate, PPR is an alternative private equity manager serving retail investors, and for 18 years we’ve raised capital from accredited individuals rather than institutions. Serving the mass affluent is where the industry is heading, and we’ve already built the infrastructure to support it.

At the same time, there’s a generational wealth shift underway, with close to $150 trillion in motion, and much of it is flowing into the retail space. PPR is positioned right in the center of that transition. This year alone, we expect to raise 50% more capital than in 2024.

The foundation, the strategy, the people, and the investors all contribute to what I believe is a compelling growth story with real purpose behind it.

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What major trends are you seeing in private equity real estate, nationally and in your target markets?

One of the biggest drivers right now is the growing push to bring private equity to the retail market. That expansion is fueling growth for us and for others leaning into this space.

In real estate specifically, we’ve seen a correction after years of overheated investment in the multifamily space, often at the top of the market. Many asset management firms are now facing distress. We avoided that multifamily trend by sticking to our roots in nonperforming loans and adhering to our tight risk management process.

As the landscape evolves, multifamily and related assets are becoming attractive again in certain markets. We’re re-engaging where we see opportunity and where we can add value.

There’s also a continued shortfall in affordable and workforce housing, with the U.S. lacking about 5.7 million units. The issue is especially urgent in the Sun Belt and mid-Belt, where corporate relocations to cities like Dallas and Austin Texas have outpaced housing supply. That gap is a big part of our investment focus.

One solution and investment opportunity we’ve leaned into is Build-to-Rent. It’s well suited to both workforce housing and emerging demographics. For example, I have twin 27-year-olds who are ready to leave apartment living but can’t afford to buy. Build-to-Rent creates single-family homes built specifically for long-term rental, offering an affordable option for young professionals, families, and older adults seeking more space without homeownership.

It’s become a strong contributor to our growth, and we see continued opportunity ahead.


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How do current macroeconomic conditions affect your investment decisions?

We see both upside and risk. Rates are likely trending down, which is generally positive, but the broader question is whether the economy is strong enough to support that shift. Unemployment is a key concern for firms like ours, and inflation remains sticky enough to impact Fed decisions.

We don’t assume we have all the answers, but we do benefit from having a highly regarded economist and forecaster on our team. With more than 35 years of experience Spencer Staples, our chief economist and chief investment officer, provides. insight that is central to how we plan and respond.

Falling rates typically lift valuations and unlock more investment opportunities in multifamily and affordable housing. But if those rate cuts are paired with a slowdown in the economy or rising unemployment, the gains can be undercut.

We’re not a firm that jumps in just because rates are dropping. Others might go full throttle. We take a cautious, comprehensive view by watching interest rates, jobs data, inflation, and broader economic signals, and make decisions accordingly.

That’s where Spencer’s guidance is so valuable. He tracks trends across multiple sectors, helping us avoid blind spots. Our posture right now is to move forward with select opportunities, but always with discipline and caution.

How does PPR balance financial performance with its mission and social impact?

It’s central to how we operate. The company was founded on values that continue to shape our culture today. One of the things that drew me to PPR was the shared belief that clients, the company, our team, and the community all matter.

As a private equity real estate firm, financial performance is clearly essential, but it isn’t ultimately meaningful if the communities where we work and invest are being left behind. That’s why purpose is woven into everything we do.

When I joined, one of the first changes we made was to clarify what PPR stands for: Purpose, Prosperity, and Relationships. Those three words capture both how we operate and why.

Giving back and building community relationships has always been part of the company. But I wanted to make it more structured and sustainable. That’s why we launched the PPR Prosperity Foundation, our formal vehicle for charitable giving. We fund it through firm profits and invite contributions from employees, investors and outside donors. Its mission centers on affordable housing, support for low- and very-low-income families, and veteran housing.

Supporting veterans is a personal priority. Too many return from service without stable and/or affordable housing. That’s unacceptable. Freedom comes with responsibility, and we take that seriously.

Our team has fully embraced this mission. They give their time, expertise, and resources. We see the impact in the communities we serve.

This shows up most clearly in our nonperforming loan business. We buy loans that have stopped performing, which gives us control over the properties. In today’s market, we could foreclose and sell for a strong return, often at or above market value.

But over 80% of the time, we choose loan modification instead. We work to keep people in their homes, even if it means slightly lower returns for us. Investors still receive the fixed return they signed up for when they invested. The haircut comes from our side – without sacrificing returns to our investors – and we believe it’s the right thing to do.

That’s where our mission aligns with our model. We prioritize people and purpose, while still delivering strong, consistent performance.

What do you think about the role of technology in supporting growth and decision-making?

In my previous role, I led a tech-first firm, so technology has always been core to what I’ve done. At PPR, we see ourselves as tech-enabled. Technology supports what we do, but our mission and people always come first.

We’ve developed a range of tools, one of which is GPS surveillance on all our properties and targets. This gives us insight into migration trends and traffic flows, helping us make more informed investment decisions. Our internal systems also improve how we source, assess, and manage assets.

I’m a strong advocate for AI. It boosts efficiency and helps process data at scale giving us valuable insights, but it doesn’t replace people. In our business, empathy matters — and that comes from experience, not algorithms. When working with homeowners, communities or investors, human understanding is essential.

That’s why we take a deliberate approach to AI. We research thoroughly, focus on specific use cases, and ensure the tools we adopt enhance our team’s effectiveness. In investor services, for example, AI is helping us improve communication and responsiveness. We’re currently on our third targeted use case. The goal isn’t to replace people. It’s to help them do their work better, optimize performance, and to deliver more value to our clients and investors.

What are your top priorities and opportunities over the next few years?

We are taking a multi-phase approach and we’re currently in the “evolve and diversify” phase of our strategy. That means refining who we are, improving how we operate, and expanding both our investment targets and our investor base. We’ve made strong progress, and the focus will soon shift towards building scale and expansion.

One major opportunity is the ongoing shift toward retail access to alternatives. That trend is gaining traction and while we’re already positioned well in that space, we plan to continue building on it.

Looking ahead, we’ll move into the next phase of our plan, which we call “expansion and platform.” Today, our client base consists of more than 2,000 accredited investors and we’ve another 12,000 in our pipeline. That gives us a strong base from which to grow.

The idea is to open a broader set of investment options, not just the ones PPR manages directly. We want to give our investors access to other high-quality alternatives, while still offering the education, context, and support they need to make good decisions.

We’re not trying to do everything ourselves, we know that no firm can do everything well. We’ll stick to what we do best and in areas outside our expertise, we’ll look to partner with other firms that share our values and meet our standards. Our role will be to curate, educate, and provide access — building a more complete platform for long-term investor success.

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